Effectiveness of performance measurement framework on manufacturers supply chain – case of Saudi Arabia

Abstract

Purpose This study aims to provide a collaborative supply chain system using a combination of two already existed methods, i.e. levels of decision-making and supply chain operation reference (SCOR). Design/methodology/approach A two-phase methodology was conducted based on field analysis and survey analysis. Field analysis included a critical analysis of literature related to supply chain performance measurement and identified related indicators. Findings In a survey analysis, a questionnaire was developed to test the established indicators from managers and employees of manufacturing companies. It formulated a novel model for the performance measurement of the supply chain (SC) which included 4 factors (customer, efficiency, flexibility and product), with a total of 31 sub-components. Originality/value The structure provides a tied horizontal (SCOR) and vertical (progressive decision) in relation to the features that characterize the SC performance. This system enables the decision-makers to make decisions at the strategic, tactical and operational levels. It reflects the performance measures reliability, authenticity and its application in various SC. It also improves communication with the regional party while ensuring a preventive schedule for maintenance.

Design, building and validating a measuring scale for the supply chain management practices of industrial organizations by assessing their efficiency on SCM measures

“…As regards the dimension of SCM performance constructs, Flexibility Perspective (FLP), Efficiency Perspective (EFP), Customer's Perspective (CSP), Product Innovation Perspective (PIP) Constructs are considered to be in keeping with the results of the current study (Gunasekaran, Patel & McGaughey, 2004;El-Garaihy, 2021). The research contributes to the success of SCMP's and SCM's in the Saudi manufacturing sector by studying the measurement scales validity which helps management decision-makers to evaluate their organization's SCMPs and SCM performance.…”

Driving sustainability in supply chain management for a more inclusive and responsible future

“…Industrial performance measurements today are evolving from economic-centric indicators toward comprehensive sustainability criteria (El-Garaihy, 2021; Novitasari and Agustia, 2021; Dias and Silva, 2022). However, there is still a paucity of studies analysing the impact of industry-wide sustainable practices on three sustainability performance dimensions: environmental (EVP), economic (ECP) and social (SCP).…”

Exploring and measure the performance of the Indian petroleum supply chain

“…El-garaihy (2020) established the performance measurement framework using decision-making and supply chain operation reference. They employed a two-face methodology field analysis and survey analysis.…”