“…This could have been due to family members presuming they would know what would be in PwD's best interests and did everything in their power to help PwD, but neglected PwD's wishes by doing so. Knowledge Coping mechanisms Acceptance of the diagnosis [46] Denial [16,38,43,47] Avoidance [12,13,15,22,36,37,44] Fear of causing PWD stress and anxiety [14,39] Disease knowledge Aware of dementia trajectory [39,45] Poor understanding of the trajectory of dementia and that dementia is a terminal illness [12,15,19 [16,48,49] Familiar with PwD's wishes [7,48] Feeling responsible for PwD's well-being [47] Increasing carer burden beyond capacity [13,16] Changing role in the family [16] Able to balance the needs of PWD and other family members, including themselves [7,40,47] Negative family dynamic [15,38,39,44,51] 'Fly-in' relative [25,40] Caring obligation to PwD [16] Wider relationships Others to confide in and support in making an ACP [7,16,48] Family has good relationship with HCP…”