Effectiveness of control mechanisms in mobile platform ecosystem

Mukhopadhyay, Sandip; Reuver, Mark de; Bouwman, Harry

doi:10.1016/j.tele.2015.12.008

Cited by 31 publications

(18 citation statements)

References 51 publications

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“…In literature on digital platforms in general, control refers to attempts by a controller to influence an individual or group to act as the objective of control (Goldbach, 2014). (Mukhopadhyay et al, 2016) meanwhile state that control mechanisms play an important role in all participants of platform ecosystems reaching the platform's goals, which confirms the previous study that said that control mechanisms can encourage the platform members to act in ways that further the platform's goals (Tiwana, 2014).…”

Section: Control Mechanism Definitionsupporting

confidence: 86%

Control Mechanisms for Assessing the Quality of Handmade and Artistic Products in e-Marketplace Platforms

Ratnasari¹,

Reuver²

2019

Humanizing Technology for a Sustainable Society

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Selling handmade and artistic goods online is challenging since buyers need to be able to assess product quality before purchase. This study aims to explore how control mechanisms aid the assessment of the product quality of handmade and artistic goods. We do so by extracting control mechanisms for e-marketplace platforms from existing literature and discussing to what extent these are suitable for handmade and artistic goods. We found that existing literature mainly focuses on reputation systems. We reshaped the findings by conducting desk research to identify how control mechanisms are applied in a number of e-marketplaces. Our results show that in e-marketplaces that focus on selling handmade artistic products, a reputation system is not sufficient to ensure product quality in an online environment. Thus, it is critical to apply other control mechanisms which are more effective in increasing the trustworthiness of the seller of artistic and handmade goods. Last, we also suggest alternative control mechanisms to be explored in future research.

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Section: Control Mechanism Definitionsupporting

confidence: 86%

Control Mechanisms for Assessing the Quality of Handmade and Artistic Products in e-Marketplace Platforms

Ratnasari¹,

Reuver²

2019

Humanizing Technology for a Sustainable Society

Self Cite

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“…Platform leaders occupy important gatekeeper roles, particularly the access to customers. As a result, they receive a much higher share of value in a platform ecosystem (Mukhopadhyay et al, 2016a). There is also a conceptual correlation between redundancy in complementors' capabilities and the higher bargaining power of the platform leader (Gulati et al, 2012).…”

Section: 34mentioning

confidence: 99%

Orchestration and governance in digital platform ecosystems: a literature review and trends

Mukhopadhyay

Bouwman

2019

DPRG

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Purpose Because of the attention increasingly being focused on digital transformation, interest in business models of platform-enabled ecosystems is rising rapidly. Although there are different theoretical views on the role of ecosystems, a synthesis of research, with a focus on governance and orchestration in dynamic, multi-industry eco-systems, is lacking. Design/methodology/approach A systematic literature review was conducted by following a rigorous search protocol in the scholarly databases covering both journal articles and conference papers These papers were subsequently filtered, and finally, 48 relevant papers were selected for analysis. Findings The review identifies five key aspects of platform governance design that need close consideration: the meta-organisation or ecosystem design, coordination mechanisms, mechanisms for value co-creation, value appropriation mechanisms and architectural principles. To achieve balance among a set of competing demands, platform leaders need to devote adequate attention to these aspects. Practical implications Based on a literature review, the authors provide an overview of underlying theoretical views, research methods and key trends to develop a sound theoretical grounding for research on platform governance design. The paper also suggests research gaps in the existing literature and sets directions for researchers to strengthen the understanding of effective platform governance design. The paper also provides valuable information to managers in developing or leading a successful platform ecosystem. Originality/value The paper uses existing literature published in this topic and original in nature.

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“…Armstrong, 2006; Eisenmann, 2006) to looking at platform management strategies such as platform envelopment and platform mutation (e.g. Tiwana, 2014; Mukhopadhyay et al , 2016). Prior literature defines platforms as dynamic and purposive inter- or intra-dependent networks where participants co-create value (Adner and Kapoor, 2010; Autio and Thomas, 2014; Kijima and Arai, 2016; Smedlund and Faghankhani, 2015) and to which participants attach complementary products, services or technologies (Jacobides et al , 2006; Gawer and Cusumano, 2014; Gawer, 2014).…”

Section: Theoretical Backgroundmentioning

confidence: 99%

Digitalization in retailing: multi-sided platforms as drivers of industry transformation

Hänninen

Smedlund

Mitronen

2017

BJM

159

115

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Purpose Digitalization has transformed several industries during the past two decades. In this paper the authors focus on the retail sector, where new business models help retailers and suppliers meet the ever changing and demanding needs of retail shoppers. One example of this business model innovation is multi-sided digital platforms, which have become popular as they connect consumers with suppliers from around the world with a large ecosystem to support the retail platform. The purpose of this paper is to provide an overview of how multi-sided digital platforms are transforming the retail exchange logic and assess the implications and impact of these platform-based businesses on the retail sector, especially for business managers and consumers. Design/methodology/approach In this paper, the authors employ literature review, conceptual analysis and qualitative case study methodology. The authors provide an overview of how the platform economy is affecting the retail sector through the illustration of four digital multi-sided platforms: Alibaba Group, Amazon.com, eBay and Rakuten Group, and what differentiates them from incumbent business models in retailing. Findings The findings suggest that platforms transform the transaction logic of retailing as they simply intermediate transactions between buyers and suppliers rather than handling the entire supply and logistics chain themselves. The authors highlight the role of consumer understanding and Big Data as one example of how multi-sided digital platforms differentiate from their non-platform competitors. Practical implications The paper highlights how incumbent retailers can compete against new forms of business, such as digital platforms, and the authors demonstrate some of the managerial capabilities needed to remain relevant amidst this new digital competition. Originality/value Very little empirical studies in marketing and retail literature have focused on multi-sided digital platforms and their business models. The present study fills this gap with an overview of how multi-sided digital platforms transform the retail sector.

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Effectiveness of control mechanisms in mobile platform ecosystem

Cited by 31 publications

References 51 publications

Control Mechanisms for Assessing the Quality of Handmade and Artistic Products in e-Marketplace Platforms

Control Mechanisms for Assessing the Quality of Handmade and Artistic Products in e-Marketplace Platforms

Orchestration and governance in digital platform ecosystems: a literature review and trends

Digitalization in retailing: multi-sided platforms as drivers of industry transformation

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