2019
DOI: 10.1186/s12875-018-0901-8
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Effectiveness of an educational intervention to improve the safety culture in primary care: a randomized trial

Abstract: BackgroundFostering a culture of safety is an essential step in ensuring patient safety and quality in primary care. We aimed to evaluate the effectiveness of an educational intervention to improve the safety culture in the family and community medicine teaching units in an Atlantic European Region.MethodsRandomized study conducted in family and community medicine teaching units in Galicia (Spain). Participants were all fourth-year residents and their tutors (N = 138). Those who agreed to participate were rand… Show more

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Cited by 14 publications
(7 citation statements)
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“…This is also evident in our national-level survey results as it was one of the lowest-scored domains among the PSC domains among 366 hospitals in Saudi Arabia. On the other hand, the association of “nonpunitive response to error” with higher numbers of reported SEs might indicate a positive culture of reporting without a fear of blame indicating a safer organization, which is a topic of debate [ 57 59 ]. This is evident in the influence of “frequency of events reported” domain on the positive events reported (PER) model as per our stepwise regression analysis.…”
Section: Discussionmentioning
confidence: 99%
“…This is also evident in our national-level survey results as it was one of the lowest-scored domains among the PSC domains among 366 hospitals in Saudi Arabia. On the other hand, the association of “nonpunitive response to error” with higher numbers of reported SEs might indicate a positive culture of reporting without a fear of blame indicating a safer organization, which is a topic of debate [ 57 59 ]. This is evident in the influence of “frequency of events reported” domain on the positive events reported (PER) model as per our stepwise regression analysis.…”
Section: Discussionmentioning
confidence: 99%
“…A comunicação é compreendida como a base do trabalho diário dos serviços de saúde e identificada como ponto forte para melhorar áreas problemáticas da SP (HICKNER et al, 2015;ROMERO;GONZÁLEZ;CALVO, 2017). Favorece a discussão e a troca de experiências, o que leva ao compartilhamento de conhecimento e à aprendizagem organizacional (PEÑA et al, 2015;TABRIZCHI;SEDAGHAT, 2012;ASTUDILLO et al, 2015;GHOBASHI et al, 2014;REE;SIRI, 2019).…”
Section: Discussionunclassified
“…A fim de superar esta fragilidade, é importante estabelecer um clima em que a equipe de saúde possa expor erros possíveis ou presentes, sem medo de punições (TABRIZCHI; SEDAGHAT, 2012), pois em uma equipe em que há confiança mútua entre colegas, os eventos podem ser discutidos e resolvidos no próprio grupo, sem que haja a obrigação de denunciar os erros dos colegas (REE; SIRI, 2019). Nesse sentido, momentos que permitam o diálogo aberto com a equipe, livres do sentimento de culpa e vergonha e não aliados à punição, contribuem para o reconhecimento que os problemas existem (BODUR; FILIZ, 2009; ASTU-DILLO et al, 2015) e revela-se como um componente importante do aprendizado organizacional com base no fluxo de informações (GONZÁLEZ-FORMOSO et al, 2019).…”
Section: Discussionunclassified
“…In 2019, González-Formoso shows that education is a key pillar of quality improvement and is considered the most important factor in improving patient safety, especially in primary care where the effectiveness of the educational intervention given to residents and their tutors in family medicine teaching units was measured by the number of events reported [18]. Training in patient safety improves knowledge and the process of care.…”
Section: Recommendationsmentioning
confidence: 99%