Effective strategy for lean implementation under a culturally diversified environment case

Frahm, Jessie

doi:10.1108/tqm-02-2014-0022

Cited by 7 publications

(2 citation statements)

References 12 publications

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“…Moyes et al (2016) examine the customer loyalty responses specifically of urban service users in Scotland. Frahm (2016) investigates how organizations from the Western part of the world (Denmark specifically) can combine the issue of handling cultural challenges along with seeking to optimize internal processes through lean management, efficiently when operating in Southeast Asia (Indonesia). Tortorella et al (2017) empirically investigate the effect of a set of contextual variables on the implementation of the lean supply chain (LSC) practices.…”

Section: Discussionmentioning

confidence: 99%

Patterns emerging from the TQM paradigm in relation to the 21st century complex context within TQM journal

Kemenade

2021

TQM

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PurposeThe purpose of this research is to explore the deployment of the total quality management (TQM) paradigm in the TQM Journal in relation to the context of the 21st century. The study builds on the theoretical framework of the four quality paradigms that together compose TQM. The four paradigms differ in their effectiveness based on the context in which they are used. In a complex context, one would expect the reflective and the emergence paradigm to flourish. The TQM Journal is one of the leading scientific journals on TQM. If the assumption that the reflective and emergent paradigm would flourish in a complex environment is correct, one will see that represented in the past five years of scientific research in that magazine.Design/methodology/approachThe TQM Journal articles of the past five years from January 2016 till January 2021 have been chosen as the scope of an exploratory review. The author assessed the title and abstract of all articles based on the characteristics of the four quality paradigms, as described in the theoretical framework. If the title and abstract did not provide enough data to take the decision for the assessment, the whole article has been taken into account. The results have been collated, summarized and reported. Based on the results, the author explores the possible patterns.FindingsIn total, 283 articles from 2016 to 2021 (from Volume 28, Issue 1 to Volume 33, Issue 1) were included in this study. In total, 45 were read fully to be able to characterize the article. Most of the studies relate the tertiary (33.3%) and secondary (27.9%) sectors. Healthcare was the sector in 32 of the cases (11.3%). Most studies have been conducted in Europe (n = 82, 28.9%) and Asia (n = 58, 20.5%). Within Europe, Italy was the most prolific country with, respectively, 25 (30.8%) of the articles. The USA and Canada only had five articles in these five years (1.8%). Many articles did not specify the region. More than half of the articles (52.4%) worked with surveys, questionnaires or other methods to involve the customer in the research; 16 articles (5.6%) used experts in the field through expert panels and such to collect data from. In total, 107 articles (37.8%) did involve no other stakeholders than the researchers themselves. Eight studies (2.8%) used action research or co-design methodology to create optimal stakeholder participation. Based on the data, four patterns can be discovered: the context sensitivity of the articles, reflexivity, coping with uncertainty and co-creation.Research limitations/implicationsIt is acknowledged that the articles in the study were published in just one scientific journal. One can expect that this will be represented in other journals on TQM. Still, it would be interesting to conduct a follow-up study in other journals on TQM and compare the results. The research is done by one subjective researcher.Practical implicationsResearch on TQM should take the complexity of the context into account. For that purpose, researchers should focus more on the emergence paradigm within TQM.Originality/valueThis study is the first to investigate TQM as a holistic paradigm, including the empirical, reflective, reference and emergence paradigm in TQM research.

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Section: Discussionmentioning

confidence: 99%

Patterns emerging from the TQM paradigm in relation to the 21st century complex context within TQM journal

Kemenade

2021

TQM

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“…Probably, in an initial period, Lean-TPS was considered a precise and mechanical management system based on such tools and techniques. However, from many attempts of Lean-TPS implementation the managerial and organizational culture dimension has emerged (Frahm, 2016). As a consequence, in western industries Lean-TPS quickly progressed from the implementation of isolated Lean tools and techniques to an integrated philosophy and culture (Bhasin and Burcher, 2006; Jørgensen et al , 2007).…”

Section: Introduction and Motivation For The Researchmentioning

confidence: 99%

Lean production, Toyota Production System and Kaizen philosophy

Chiarini

Baccarani

Mascherpa³

2018

TQM

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Purpose The purpose of this paper is to compare principles from the original Toyota Production System (TPS), the Toyota Way 2001 and Kaizen philosophy with principles derived from Japanese Zen Buddhism. The paper would also like to enlarge the debate concerning some lessons learnt from Japanese culture in order to avoid Lean implementation failures. Design/methodology/approach The original English version of Taiichi Ohno’s book dedicated to the TPS, the Toyota Way 2001 and other relevant papers regarding Kaizen were reviewed and analyzed. The principles that emerged from the review of this literature were then compared with similar philosophical principles from Japanese Soto Zen Buddhism. The literature concerning Zen philosophy was methodically analyzed and categorized using the content analysis. Findings The results of this research show many theoretical parallelisms as well as lessons for practitioners, in particular referring to principles such as Jidoka, just-in-time, waste identification and elimination, challenge, Kaizen, Genchi Genbutsu, respect for people and teamwork. Research limitations/implications Analysis and results are mainly based on the literature that was found, reviewed and categorized, along with the knowledge of authors on Zen philosophy. Results could differ depending on the literature reviewed and categorized. Practical implications The results of this research bring food for thought to practitioners in terms of lessons learnt from Japanese culture, Toyota principles and management style in order to avoid Lean implementation failures. Originality/value This is one of the first papers which compares Lean-TPS and Kaizen principles with the Zen philosophy to try to learn lessons for succeeding in Lean implementation.

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Practical implications and future research agenda of lean manufacturing: a systematic literature review

Antony

Psomas

Garza‐Reyes

et al. 2020

Production Planning & Control

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Academic literature on Lean Manufacturing (LM) is widely available. However, due to its fragmentation, the contribution of LM from academic and practical perspectives is controversial. This paper establishes the practical implications of LM studies carried out worldwide and identifies novel research streams. A Systematic Literature Review (SLR) of peer reviewed journal articles was conducted. A total of 212 articles published in 52 journals during 2005-2016 were collected from four major management science publishers. An "affinity diagram" was applied to organize the data into natural and logical themes. Conceptual frameworks with regard to LM practical implications and future research direction were formulated. The results revealed the "vital few" academic journals which have published the majority of the LM articles. Meaningful themes of LM practical implications and future research suggestions were revealed and classified into two categories. In category one, themes related to the pre-implementation, implementation and post-implementation phases of LM were identified. In category two, themes related to the country in which the companies operated, the diverse managerial systems available, and the methodological research approach were identified. Main themes supported in the literature by most references were determined. Finally, respective statements of practical implications and future research were also analytically presented.

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Effective strategy for lean implementation under a culturally diversified environment case

Cited by 7 publications

References 12 publications

Patterns emerging from the TQM paradigm in relation to the 21st century complex context within TQM journal

Patterns emerging from the TQM paradigm in relation to the 21st century complex context within TQM journal

Lean production, Toyota Production System and Kaizen philosophy

Practical implications and future research agenda of lean manufacturing: a systematic literature review

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