Effective performance management ‐ the teamwork approach considered

Abstract

Effective performance management -the teamwork approach considered Hadyn Ingram Brenda McDonnell Article information:To cite this document:If you would like to write for this, or any other Emerald publication, then please use our Emerald for Authors service information about how to choose which publication to write for and submission guidelines are available for all. Please visit www.emeraldinsight.com/authors for more information. About Emerald www.emeraldinsight.comEmerald is a global publisher linking research and practice to the benefit of society. The company manages a portfolio of more than 290 journals and over 2,350 books and book series volumes, as well as providing an extensive range of online products and additional customer resources and services.Emerald is both COUNTER 4 and TRANSFER compliant. The organization is a partner of the Committee on Publication Ethics (COPE) and also works with Portico and the LOCKSS initiative for digital archive preservation.

Quality_Family Deployment: A New Perspective in Determining Priority Importance for Improving Work Performance in Organization

“…The variables that have been identified as most important have been considered by various organization in order to have effective management of human resource (Ingram and McDonnell 1996). Looy et al (2003) have identified collaboration among the employee as important variables to achieve the goals for the organization.…”

“…To improve productivity of service and production is the objective of layout variable. The ergonomic of work stations, machines and tools that contribute to work flows could influence team work on productivity of organization (Ingram and McDonnell 1996;Ingram 1997). In addition, defining production capacity to match the market demand could contribute to allocation of organizational resources efficiently (McAdam et al 2005).…”

The Link between Performance Appraisal and Firm Performance

“…All these scored relatively low scores ranging between 47% and 67% and therefore need to be addressed to have a near perfect or a perfect PAS. The need to have an effective Performance Appraisal System is supported by Ingram and McDonnell (1996) ;Mullins, (2002) and Verbeeten, (2008) who says that measuring the performance of employees is a compulsory task as it allows a firm to have a record of current firm activity in order to judge their progress and help refocus strategy. This information must always be compared against past performance and initial goals, as well as firms must also compare their performance with other compatible firms.…”

Importance Factors Of Foreign Guests Perceptions On SMEs HOTELS’s Service In Malaysia

“…Customers hold service expectations based on many principles, such as experiences, recommendations, publicity, testimonials in which most of the customers compare the perceived service that they have encountered with the expected service before they patronizing any. Ingram and McDonnell (1996) state that service quality is a core element to be focused in service industry as it has become the most highlighted point in any business engagement based on its effect towards customer satisfaction, customer feedback and customer response.…”