“…During conflict, a hostile approach typically produces hostility in return from the other person, potentially creating a negative downward spiral (Bowen, Winczewski, & Collins, 2016;Park & Antonioni, 2007;Pike & Sillars, 1985;Wiebe & Zhang, 2017). Therefore, it is not surprising that recommendations abound in the academic and popular literature about specific communication tactics to minimise perceptions of hostility (Bloomquist, 2012;Hargie, 2011;Heydenberk & Heydenberk, 2007;Howieson & Priddis, 2015;Kidder, 2017;Moore, 2014;Whitcomb & Whitcomb, 2013). The present research assesses two specific aspects of language style that theorists have recommended as beneficial tactics for minimising hostility during conflict: the use of I-language instead of you-language, and communicating perspective (Hargie, 2011).…”