Effective communication with stakeholders

Quinn, Floyd F.; LeClair, Debbie Thorne

doi:10.4337/9781783476091.00012

Cited by 2 publications

(1 citation statement)

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“…Beyond global crises, there are less dramatic examples of unethical and socially irresponsible behavior demonstrated by businesses today. Among these are privacy invasion, recurring and unwanted solicitations, unnecessary repair costs, exorbitantly priced and unnecessary medical tests and treatments, and exploitative interest rates (Quinn & Thorne, ). The consequences of such practices can be quite detrimental to businesses.…”

Section: The Problemmentioning

confidence: 99%

Human Resource Development, Ethics, and the Social Good

Quinn¹

2018

New Horizons in Adult Education and Human Resource Development

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Businesses can achieve competitive advantage and better productivity and performance by attracting and developing exceptional employees, by caring for and listening to stakeholders, and by avoiding financial and reputational damage due to unethical and illegal behaviors. As a profession, human resource development (HRD) engages in practices that assist organizations in the promotion of ethical activities, the implementation of ethical policies and practices, and the contextualization of those policies and practices to promote good corporate citizenship. HRD professionals should advocate for offering more interactive and frequent ethics training sessions utilizing proven training techniques. Additionally, training must be tailored to meet the specific needs of the organization or it risks a lack of resonance with employees and a failure of organizational integration.

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Section: The Problemmentioning

confidence: 99%