Effective Communication in the Performance Appraisal Interview: Face-To-Face Communication for Public Managers in the Culturally Diverse Workplace

Kikoski, John F.

doi:10.1177/009102609802700405

Cited by 18 publications

(12 citation statements)

References 13 publications

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“…Although there are numerous books giving advice on the handling of the appraisal session, little of the content could claim a strong research base. Kikoski (1999) points out that the interview is the point of delivery of PA, and in his view is 'the Achilles' heel of the entire process'. Given that this is the face-to-face interaction element in the PA process, and much is likely to depend on it, the paucity of work done-in marked contrast to the selection interview-is unfortunate.…”

Section: Appraisal Processmentioning

confidence: 99%

Performance appraisal and management: The developing research agenda

Fletcher

2001

J Occupat & Organ Psyc

430

301

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Performance appraisal has widened as a concept and as a set of practices and in the form of performance management has become part of a more strategic approach to integrating HR activities and business policies. As a result of this, the research on the subject has moved beyond the limited confines of measurement issues and accuracy of performance ratings and has begun to focus more of social and motivational aspects of appraisal. This article identifies and discusses a number of themes and trends that together make up the developing research agenda for this field. It breaks these down in terms of the nature of appraisal and the context in which it operates. The former is considered in terms of contemporary thinking on the content of appraisal (contextual performance, goal orientation and self awareness) and the process of appraisal (appraiser‐appraisee interaction, and multi‐source feedback). The discussion of the context of appraisal concentrates on cultural differences and the impact of new technology. In reviewing these emerging areas of research, the article seeks to explore some of the implications for appraisal practice at both organizational and individual levels.

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Section: Appraisal Processmentioning

confidence: 99%

Performance appraisal and management: The developing research agenda

Fletcher

2001

J Occupat & Organ Psyc

430

301

View full text Add to dashboard Cite

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“…This has resulted in many studies and some progress. As Kikoski (1998) noted, however, it seems that, "The delivery of the performance appraisal still tends to be resisted" (p. 302). One limitation of that research is that they did not consider the importance of the cognitive aspects of performance appraisal, while overemphasizing the system design (Cawley, Keeping, & Levy, 1998;Murphy & Cleveland, 1995).…”

Section: Introductionmentioning

confidence: 99%

Public Employees and Performance Appraisal

Kim

Holzer

2014

Review of Public Personnel Administration

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There is considerable agreement that organizations can benefit from using performance appraisal. Nevertheless, some studies find that both supervisors and employees have negative reactions to the process. This article addresses this contradiction by emphasizing the importance of cognitive aspects of performance appraisal. Without understanding individual employees' reactions to performance appraisal and its supportive organizational context, it is less likely for performance appraisal to be used for its original objective, which is performance improvement. Given the importance of employee acceptance of a performance measurement system, this article attempts to identify key factors which can heighten employee acceptance of performance appraisal using data from the 2005 Merit Principles Survey. The findings indicate that the developmental use of performance appraisal, employee participation in performance standard setting, the quality of the relationship they have with their supervisors, and employee perceived empowerment are positively associated with employee acceptance of performance appraisal.

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“…Closed questions evoking a response of one (Yes or No) is convenient in its own because elucidates and retrieves specific information and facts. 22 Items 8, 9, 11, 15 and 17 were reversed questions. Higher scores indicated acceptable competency of parent in nurturing and managing children’s sexual behaviors.…”

Section: Methodsmentioning

confidence: 99%

Assessing Iranians’ parental competence: Development and psychometric properties of the Children’s Sexual Behavior Questionnaire (CSBQ-IR), Iranian Version

Khoei

Atoof

Sheikhan

et al. 2019

Health Promot Perspect

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Background: Parents are the first line mediators in sexuality development of children. However, the majority of parents tend to have close supervision on children sexual behaviors, particularly in the conservative cultures. This article describes the development and psychometric evaluation of an instrument to measure Iranian parents’ competence in caring and nurturing their children sexually. Methods: The questionnaire was designed based on the principles in measurement, Waltz’stheory. The Iranian version of Children’s Sexual Behavior Questionnaire (CSBQ-IR) was developed and completed by 386 mothers and 101 fathers who participated in a community based sexuality education program in Tehran, capital of Iran. Reliability was assessed by Kuder-Richardson reliability coefficient and Split half. CSBQ-IR was evaluated for its construct, inclusiveness and content validity by principal component analysis. Results: The Kuder-Richardson reliability coefficient and Split half reliability were found 0.425and 0.457 that was on acceptable range. Meaning, grammar, wording and item allocation of the questionnaire were found to be appropriate with (content validity ratio [CVR]=0.99) and(content validity index [CVI]=0.8) respectively. Conclusion: CSBQ-IR provides a valid assessment of the parents’ competency or incompetency in nurturing, communication, and managing their children’s sexual behaviors.

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Effective Communication in the Performance Appraisal Interview: Face-To-Face Communication for Public Managers in the Culturally Diverse Workplace

Cited by 18 publications

References 13 publications

Performance appraisal and management: The developing research agenda

Performance appraisal and management: The developing research agenda

Public Employees and Performance Appraisal

Assessing Iranians’ parental competence: Development and psychometric properties of the Children’s Sexual Behavior Questionnaire (CSBQ-IR), Iranian Version

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