Effective Communication Approaches for Decision Analytics

Abstract

Analysts ignore the context that shapes and constrains communication at their peril. The rhetorical context in which analytics is enacted influences the communicative approach. In this chapter, two dominate elements are considered: 1) analytic complexity and 2) rhetorical context. Along this analytic-rhetorical spectrum, a four-square matrix is developed using these elements to describe distinct environments in which analytics is enacted. While each of the four positions are addressed for inclusion in this chapter, the focus is narrowed to an exposition of strategies for effectively communicating insights within the realm of decision analytics. Marked by a more basic analytic framework, decision analytics aims to support successful consumption and utilization at senior levels of organizations. Decision analytics differ from other types of analytics since they support the process of making decisions versus providing information. This chapter focuses on how analysts can use decision analytics to effectively communicate analytic results and insights to senior leaders of organizations.

Bring the Pain? An Examination of Human Suffering in Sartre’s <i>Being and Nothingness</i>

“…Thematic analysis has been applied in contexts as varied as business (Christ, 1970;Gupta & Levenburg, 2010;Nicholas & McDowall, 2012) to social work (Clark et al, 2023;Labra et al, 2020;O'Connor, 2020), and from military (Hale, 2012;Rafferty et al, 2013;Tunnell, 2015) to peace studies (Almusaly, 2017;De la Rey & McKay, 2006;Matusitz, 2022). Understanding the context is important as it potentially influences communication style and approach (Reboulet & Jackson, 2021). The thematic analysis for this study followed the following procedural steps.…”

Determining the Strategic Value of Applied Analytics in Mission-Driven Organizations

“…It can be used in traditional businesses, nonprofits, or mission-driven organizations. These varied contexts can influence the approach selected to communicate the results [3].…”

“…It can be used in traditional businesses, nonprofits, or mission-driven organizations. These varied contexts can influence the approach selected to communicate the results [3].Whereas the focus of this effort is on mission-driven organizations, it is useful to position this understanding based on an examination of nonprofit organizations as popularly understood. Within the context of nonprofit organizations, applied analytics can be used to inform decisions ranging from resource allocation to program effectiveness.…”