Effect of work engagement on meaningful work and psychological capital: perspectives from social workers in New Zealand

Tan, Kim-Lim; Lew, Tek-Yew; Sim, Adriel K.S.

doi:10.1108/er-11-2019-0433

Cited by 27 publications

(26 citation statements)

References 76 publications

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“…PLS-SEM was useful in marketing research due to its ability to perform all the needed analyses in a structural manner and provide the predictive relevance of study (Fam et al , 2020). Finally, PLS-SEM has been deployed in studies of different contexts, including Tourism (Fam et al , 2020) education (Tan et al , 2020b), human resources (Tan et al , 2020a) and technology adoption (Leong et al , 2020).…”

Section: Methodsmentioning

confidence: 99%

Perceptions towards green image of trendy coffee cafés and intention to re-patronage: the mediating role of customer citizenship behavior

Tan

Yong

et al. 2021

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Purpose Drawing upon the stimulus–organism–response (S-O-R) model, the purpose of this study is to examine how perceptions of young customers towards the green image of trendy coffee cafés affect their environmental and product attitudes, and subsequently their citizenship behaviour as well as intention to re-patronage. The mediating effect of customer citizenship behaviour (CCB) is also assessed. Design/methodology/approach The instrument was developed by adapting measurement from the past studies. Using the purposive sampling technique, data were collected online from 207 young customers in Malaysia who frequented the cafés. Partial least squares structural equation modelling (PLS-SEM) was used to perform path modelling and mediation analyses. Findings The findings show that green image stimulates both customers’ environmental attitude and product attitude. Although product attitude is found to have a dominant effect on CCB, the impact of environmental attitude on CCB and re-patronage intention is worth noting. Moreover, advocacy and tolerance significantly mediate the relationship between product attitude and re-patronage intention. Originality/value This study advances the consumer behaviour literature by determining the influence of green image on two forms of attitudes as well as the mediating role of the multi-dimensional CCB between attitudes and intention to re-patronage trendy coffee cafés among young customers. While the findings confirm the importance of product attitude and the relevance of advocacy and tolerance in relation to re-patronage, the study also highlights the growing awareness of green image among young customers and its implications on knowledge and practice.

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Section: Methodsmentioning

confidence: 99%

Perceptions towards green image of trendy coffee cafés and intention to re-patronage: the mediating role of customer citizenship behavior

Tan

Yong

et al. 2021

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“…Compared to the covariance-based SEM, Kervenoael et al (2020) elucidated that PLS-SEM offers greater flexibility to early-stage development types of study, which are frequently used for theory testing. Additionally, PLS-SEM has been deployed in studies of different contexts, including tourism (Mathew and Soliman, 2020), events (Tan et al, 2020c), education (Sim et al, 2020) and human resources (Tan et al, 2020a). Considering that the proposed model has not been previously tested before, and the purpose of our research is to extend TPB, PLS-SEM is appropriate for the analysis.…”

Section: Discussionmentioning

confidence: 99%

To verify or not to verify: using partial least squares to predict effect of online news on panic buying during pandemic

Tan

Sia

Tang

2021

APJML

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PurposeCoronavirus disease (COVID-19) pandemic has given rise to different dimensions of uncommon human behavior, and panic buying is one of them. Interestingly, panic buying research has not been given much attention. The purpose of this paper is threefold. Firstly, it examines the influences of the theory of planned behavior (TPB) elements (subjective norm, attitude and perceived behavior control (PBC)) on panic buying. Secondly, it investigates online news and the perceived likelihood of being affected (PLA) as antecedents to the TPB constructs. Finally, to examine online news verification as a moderator on the relationship between the TPB constructs and panic buying.Design/methodology/approachData were collected from 371 respondents and analyzed using the partial least squares method structural equation modeling (PLS-SEM). PLS predict was applied to determine the predictive power of the model further.FindingsThis study found that subjective norms and attitude influence panic buying. The results further revealed that online news has a direct influence on the PLA and attitude. However, PBC has no such effect on panic buying. Surprisingly, online news verification also has no moderating effects on the relationships between the TPB elements and panic buying.Originality/valueThis research helps to understand consumer panic buying behavior, especially during shock events such as the COVID-19 pandemic. This study is the first that extends the TPB incorporating both online news and PLA as antecedents to panic buying in the same model. Furthermore, the study serves as an initial attempt to investigate online news verification as a moderator between the link of three constructs of TPB and panic buying, contributing to existing literature. Lastly, it advances the body of knowledge on consumer behavior and contributes methodologically by introducing the PLS approach.

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“…Unlike the covariance-based SEM, PLS-SEM’s strength lies in its ability to perform predictive analysis of the model, which is one of the research objectives. Being a nonparametric method with no distributional assumptions, PLS-SEM is widely deployed in different study contexts, including tourism (Ali et al , 2018; Tan et al , 2020c; Fam et al , 2020), human resources (Tan et al , 2020a; Sarstedt and Danks, 2021; Tan et al , 2020d), education (Ghasemy et al , 2020; Sim et al , 2020; Tan et al , 2020b), technology adoption (Leong et al , 2020; Wong et al , 2019), consumer behavior (Tan et al , 2021) and knowledge management (Cepeda-Carrion et al , 2019). Following the recommendations by Hair et al (2017), we adopted a two-stage approach of assessing the measurement model followed by the structural model.…”

Section: Methodsmentioning

confidence: 99%

I give discounts, I share information, I interact with viewers: a predictive analysis on factors enhancing college students' purchase intention in a live-streaming shopping environment

Zhong

Zhang

Luo

et al. 2022

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Purpose Grounding the research in the stimulus-organism-resource (S-O-R) framework, this study aims to address the research gap of explaining and predicting the relationship between price discounts, interactivity and professionalism on college students’ purchasing intention in live-streaming shopping. It also attempts to understand if trust plays the role of mediator in the effect of these relationships. Design/methodology/approach This study collected data using a questionnaire protocol adapted and refined from the original scales in existing studies. The partial least squares structural equation modeling was used to analyze data collected from 258 college students in China. Other than assessing the path model’s explanatory power, this study examined the model’s predictive power toward predicting new cases using PLS predict. Findings Results indicated that all three predictors have a positive significant relationship with trust, while only price discounts demonstrate a significant relationship with purchase intention. Simultaneously, the mediation results provide support to the S-O-R framework demonstrating that external factors (professionalism, interactivity and price discounts) can arouse organism (trust), which in return, generate a behavioral outcome (purchase intention). Originality/value This study is the first few studies that focus on college students’ behavioral responses in an online shopping environment. At the same time, this is the first study supplement the explanatory perspective with a predictive focus, which is of particular importance in making sound recommendations on managerial decision-making.

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Effect of work engagement on meaningful work and psychological capital: perspectives from social workers in New Zealand

Cited by 27 publications

References 76 publications

Perceptions towards green image of trendy coffee cafés and intention to re-patronage: the mediating role of customer citizenship behavior

Perceptions towards green image of trendy coffee cafés and intention to re-patronage: the mediating role of customer citizenship behavior

To verify or not to verify: using partial least squares to predict effect of online news on panic buying during pandemic

I give discounts, I share information, I interact with viewers: a predictive analysis on factors enhancing college students' purchase intention in a live-streaming shopping environment

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