Effect of the Exposure to Workplace Bullying on Turnover Intention and The Mediating Role of Job Satisfaction, Work Engagement, and Burnout

Abstract

Statement of the Problem: One of the great challenges for organizations today is the retention of valuable human resources because this is essential to them for being globally competitive and one of the factors that can exacerbate turnover intention is the exposure to workplace bullying. Purpose: The purpose of the present investigation was to examine the effect of exposure to psychological harassment on the intention to give up employment and how job satisfaction, work engagement and burnout mediate the relationship between exposure to workplace bullying and turnover intention. Method: A cross-sectional/correlational design was used and a total of 1,046 employees were surveyed. We used the partial least squares structural equation modeling (PLS-SEM) to examine the hypotheses of the study. Results: The results suggest that exposure to workplace bullying has a direct effect on the turnover intention. In addition, it was found that job satisfaction, work engagement and burnout mediated the relationship between exposure to workplace bullying and turnover intention. Discussion: Exposure to workplace bullying can make victims consider giving up their jobs as a form of coping. Employees' turnover has an extremely high organizational cost in terms of recruiting and training new staff.

Abusive supervision climate and turnover intention: Is it my coworkers or my supervisor ostracizing me?

“…The analysis results showed that workplace bullying has a positive and significant effect on turnover intention, and these results are in line with the other studies (Bohle et al, 2017; Coetzee & Dyk, 2018; Laschinger & Fida, 2014; Rosario‐Hernández et al, 2018). This research suggested that workplace ostracism has a positive and significant effect on turnover intention just like some other studies (Lyu et al, 2019; Mahfooz et al, 2017; Miner et al, 2019; Turkoglu & Dalgic, 2019).…”

“…Some other researches have shown that workplace bullying is also a predictor of turnover intention, and the effect of workplace bullying on turnover intention is positive (Ahmad & Kaleem, 2020; Bohle et al, 2017; Coetzee & Dyk, 2018; Hsieh et al, 2019; Laschinger & Fida, 2014; Rosario‐Hernández et al, 2018). Many academicians suggested that workplace ostracism has a positive effect on turnover intention (Lyu et al, 2019; Mahfooz et al, 2017; Miner et al, 2019; Turkoglu & Dalgic, 2019).…”

Review of the Internal Structure, Psychometric Properties, and Measurement Invariance of the Work-Related Rumination Scale – Spanish Version

“…A total of 4,100 protocols from five different research conducted by the authors ( Rosario-Hernández et al, 2013 , 2015 , 2018a , b , 2019 , 2020 ) in Puerto Rico and each selected through a non-probabilistic sample, and distributed into this five large groups: sample 1 ( n = 518, 12.6%), sample 2 ( n = 1046, 25.5%), sample 3 ( n = 1107, 27.0%), sample 4 ( n = 626, 15.3%), and sample 5 ( n = 803, 19.6%). The distributional differences in the five samples in sex (χ 2 [5] = 13.29, p = 0.02, Cramer’s V = 0.053), level of education (Kruskall–Wallis’ H [5] = 52.56, p < 0.01, χ 2 = 0.01) and age (Kruskall–Wallis’ H [5] = 74.97, p < 0.01, χ 2 = 0.01), although they were statistically significant, the effect size was trivial, that is, η 2 = 0.02.…”

“…The WRRS was translated into Spanish and has been used in several studies in occupational health psychology in Puerto Rico ( Rosario-Hernández et al, 2013 , 2015 , 2018a , b , 2019 , 2020 ); however, psychometric properties of the WRRS have not been examined. Therefore, the purpose of the current study was to examine the internal structure, psychometric properties, and measurement invariance of the WRRS – Spanish version across gender and age.…”

What Millennial Workers Want? Turnover or Intention to Stay in Company

“…The impact of bullies is also a potential moderator variable that determines employee decisions for intention to stay (Bahjat, Aljawazneh, Moh, Smadi, & Ziad, 2017). Both of these studies were later strengthened by (Rosario, Millán, Ramos, Cruz, Vélez, Torres, & Rodríguez, 2018) where the interrelated effects created by bully behavior can cause decreased job satisfaction, work engagement and stress.…”