Effect of Prior International Experience on Cultural Intelligence Level and Cross-Cultural Adjustment Among Temporary Project Team

Abstract

Globalisation is no longer a new phenomenon in recent years. Many businesses employ eligible expatriates to work in their organisations, including the construction sector. The ability of an expatriate to adapt effectively across cultures is commonly referred to as cultural intelligence (CQ) and cross-cultural adjustment (CCA). Both are cited as essential factors for expatriate performance in the international workplace. Nevertheless, the interrelationship between the CQ of the international construction project team and CCA has mostly been ignored. Hence, this study intended to explore the correlation between CQ and CCA levels among construction expatriates and further investigated the effect of prior international experience on their CQ and CCA level. Spearman rank correlation and Mann-Whitney U test were conducted on the 191 responses accepted. The results revealed their CQ has positively and significantly correlated with CCA, i.e. general, work and interaction, particularly in motivational CQ. Moreover, expatriates' prior international experience in the study domain could lead expatriates to a lower CQ and a lower adjustment level. Respondents with prior international work experience had a higher CQ level. However, the longer the period of previous international work experience, the weaker the cognitive CQ and behavioural CQ. This study can contribute to the predictors affecting the outcome of international assignments that can be employed to select the right applicants to fit into a multicultural project team in the construction industry.

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“…Similarly, researchers (e.g., Konanahalli et al, 2014) have also reported positive relations between cognitive CQ and CCA dimensions. In the same manner, prior research also shows a positive and significant association between motivational CQ and adjustment dimensions (Guðmundsd ottir, 2015;Ramalu et al, 2010;Song et al, 2023;Templer et al, 2006;Yow et al, 2022). Interestingly, previous studies on the relations of behavioural CQ with CCA factors have shown negative and non-significant results (e.g.…”

“…With such progressive adoption of global work arrangements, there is likely to be an increase in the frequency and degree of cross-cultural interactions. Due to increasing multicultural interactions, employees need to enhance their understanding of different cultural situations (Yow et al, 2022). This ability to understand and interpret various cultural settings and exhibit appropriate behaviour suited to that culture is referred to as CQ (Earley, 2002;Earley and Ang, 2003;Thomas and Liao, 2023;Thomas et al, 2015).…”

“…With such progressive adoption of global work arrangements, there is likely to be an increase in the frequency and degree of cross-cultural interactions. Due to increasing multicultural interactions, employees need to enhance their understanding of different cultural situations (Yow et al. , 2022).…”