Effect of Negative Emotional Experience and Attribution of Responsibility on Negative Interpersonal Affects

Takagi, Kazumasa

doi:10.2130/jjesp.43.22

Cited by 1 publication

(1 citation statement)

References 28 publications

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“…However, this study had several limitations. First, the design of the questionnaire was based on previous psychological studies of negative interpersonal feelings (Takagi 2003). However, the criterion-referenced validity has not been established.…”

Section: Before Disclosurementioning

confidence: 99%

Disclosing Unavoidable Causes of Adverse Events Improves Patients’ Feelings towards Doctors

Nakanishi

2014

Tohoku J. Exp. Med.

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The process of medical mediation involves the reconstruction of doctor-patient relationships through sharing mutual truthful information and encouraging dialogue between doctors and their patients. This study was designed to examine the effects of disclosing the avoidable as well as unavoidable causes of doctors' behavior following malpractice or perceived inconsiderate behavior on patients' feelings in medical mediation. An avoidable cause was defined as doctor's behavior that was incautious or showed insufficient empathy. An unavoidable one, however, was defined as any cause other than doctors' behavior. A questionnaire was administered to 385 Japanese hospital outpatients, in which participants were presented a range of scenarios with the above two causes for doctor's behavior or an adverse event. Participants' feelings toward the doctor in each scenario were measured on a seven-point scale following disclosure of each cause. The five scenarios provoking negative feelings toward doctors involved "(the patient) being ignored," "refusal of a request," "dominating behavior," "a minor incident," and "an adverse event." The valid response rate was 62.9% (242/385). Negative feelings were evoked in all five scenarios. After disclosure of avoidable causes, scores for negative feelings significantly increased between 3% and 33%. In contrast, after disclosure of unavoidable causes, scores for negative feelings significantly decreased between 11% and 43%. These findings imply that disclosure of causal information in medical mediation will provide the opportunity to reevaluate unexpected doctors' behavior and change patients' negative feelings. Therefore, disclosures should be made in the case of not only unavoidable causes but also avoidable ones.

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Section: Before Disclosurementioning

confidence: 99%

Disclosing Unavoidable Causes of Adverse Events Improves Patients’ Feelings towards Doctors

Nakanishi

2014

Tohoku J. Exp. Med.

View full text Add to dashboard Cite

show abstract

Effect of Negative Emotional Experience and Attribution of Responsibility on Negative Interpersonal Affects

Cited by 1 publication

References 28 publications

Disclosing Unavoidable Causes of Adverse Events Improves Patients’ Feelings towards Doctors

Disclosing Unavoidable Causes of Adverse Events Improves Patients’ Feelings towards Doctors

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