“…The UGT focuses on the psychological effects of media on users (Hu et al, 2020), including recognition, emotion, personal context, social context, and stress relief (de Berail et al, 2019;Ferchaud et al, 2018). Previous studies reported that main determinants associated with media dissatisfaction prone to discontinuous use are insufficient entertainment (or enjoyment) (Casalo et al, 2017;Klobas et al, 2018), inconsistent perception or distrust (Zhu et al, 2018;Miranda et al, 2021), and ads disruption (Duff and Faber, 2011;Huang and Yoon, 2022;Kim et al, 2023).…”