Effect of internal integration on SMEs’ performance: the role of external integration and ICT

Amoako, Timothy; Zhang, Sheng; Dogbe, Courage Simon Kofi; Pomegbe, Wisdom Wise Kwabla

doi:10.1108/ijppm-03-2020-0120

Cited by 40 publications

(52 citation statements)

References 63 publications

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“…Integration management is more general. Supply chain integration was measured by customer integration, internal integration, and supplier integration (Beheshti et al, 2014;Uwamahoro, 2018;Naqbi et al, 2018;Amoako et al, 2020). However, the concentration in this paper is on customer integration and supplier integration.…”

Section: Introductionmentioning

confidence: 90%

Impact of integration management on performance in the UAE

Alnahhal

Alshehhi

Sakhrieh

et al. 2022

Problems and Perspectives in Management

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Integration management is a significant factor of success in different types of organizations. Yet, the definition of integration management and ways to measure performance in a comprehensive framework need to be investigated in different environments. This paper analyzes the impact of integration management practices on company performance in the United Arab Emirates (UAE). The study uses a questionnaire that was designed with constructs and dimensions following the literature review. The components of integration management are supply chain integration, supplier integration, customer integration, knowledge transfer with customers, and managing knowledge transfer channels with customers. A questionnaire was distributed among organizations in the UAE. Statistical analysis methods were employed to analyze 94 responses, e.g. reliability tests, ANOVA, and correlation analysis. The results show that integration management improves organizational performance to a considerable degree in the UAE. The impact of these practices was positive and significant on the performance of organizations, with an average correlation coefficient of 0.81. The comprehensive assessment for integration best practices and performance and their relationship are done for the first time in the context of the UAE organizations.

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Section: Introductionmentioning

confidence: 90%

Impact of integration management on performance in the UAE

Alnahhal

Alshehhi

Sakhrieh

et al. 2022

Problems and Perspectives in Management

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“…The RBV and the ERBV theories suggest that firms must effectively organize, bundle and integrate both internal and external resources and capabilities to deliver products that meet the expectations of customers (Amoako et al , 2020; Xu et al , 2014). From the RBV theory perspective, internal integration leads to efficiency maximization of a firm’s internal resources and capabilities and thus enhances operational performance metrics such as on time delivery and reduction in cycle time to realize lower cost advantage in the marketplace, all of which is expected to result in improved firm performance (Christopher and Gattorna, 2005).…”

Section: Theoretical Background and Research Hypothesesmentioning

confidence: 99%

Examining the relationship between dimensions of supply chain integration, operational performance and firm performance: evidence from Ghana

Agyei-Owusu

Asamoah

Nuertey

et al. 2022

MRR

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Purpose The study aims to examine the relationship between dimensions of supply chain integration (SCI), operational performance and firm performance of firms. The study proposes that internal integration serves as the basis for supplier integration and customer integration and all three dimensions directly enhance operational performance and firm performance. Additionally, operational performance is proposed to mediate the effect of dimensions of SCI on firm performance. Design/methodology/approach A research model grounded on the resource-based view and the extended resource-based view was developed to examine the proposed relationships between the dimensions of SCI, operational performance and firm performance. A survey of manufacturing and service firms in Ghana was conducted, with 120 usable responses received. The research model was analysed by using partial least squares structural equation modelling. Robustness tests were conducted by using logistic regression and the Kruskal Wallis test. Findings The findings showed that internal integration had positive and significant effects on customer integration and supplier integration. Internal integration had a positive and significant effect on firm performance whilst customer integration had positive and significant effects on operational performance and firm performance. Additionally, operational performance mediated the effect of customer integration on firm performance. Originality/value This is one of the few studies that examine the interrelationships between dimensions of SCI. Additionally, to the best of the researchers’ knowledge, this is the first study to empirically examine the mediating role of operational performance in the relationship between dimensions of SCI and firm performance.

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“…Confirmatory factor analysis (CFA) was thus run using Amos (v.23) software. Results of the CFA are presented in Table 2 and Figure A minimum factor scores of 0.5 were expected to be achieved, and therefore, measurement items with factor scores of less than 0.5 were deleted (Amoako et al, 2020;Arthur et al, 2021). Using this approach, one measurement item each was deleted under peer-assisted learning, perception towards mathematics, and mathematics interest.…”

Section: Validity and Reliability Analysismentioning

confidence: 99%

Modeling student’s interest in mathematics: Role of history of mathematics, peer-assisted learning, and student’s perception

Arthur¹,

Appiah

Amo-Asante³

et al. 2022

EURASIA J Math Sci Tech Ed

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The research was to ascertain the mediating effect of students' perception in the relationship between the history of mathematics, peer-assisted learning, and students' interest in mathematics. The study was based on 394 students from four selected secondary schools in the Ashanti region of Ghana. The study was a survey, adopting a structured questionnaire as the research instrument. Structural equation modelling was estimated using Amos (v.23) software, to test the hypothesized paths. History of mathematics had no direct effect on students' perception towards mathematics, thereby, students' perception acted as a full mediating variable. Peer-assisted learning had a direct effect on students' perception towards mathematics, thereby, students' perception acted as a partial mediating variable. It is recommended to the Ghana Education Service and the Ministry of Education to inculcate the use of history mathematics, as part of the courses in training mathematics teachers.

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Effect of internal integration on SMEs’ performance: the role of external integration and ICT

Cited by 40 publications

References 63 publications

Impact of integration management on performance in the UAE

Impact of integration management on performance in the UAE

Examining the relationship between dimensions of supply chain integration, operational performance and firm performance: evidence from Ghana

Modeling student’s interest in mathematics: Role of history of mathematics, peer-assisted learning, and student’s perception

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