Effect of Information Management Capability, Collaboration, and Supply Chain Resilience on Company Performance

Abstract

A covid-19 pandemic is a significant event that causes supply chain disruption in Indonesia. As a result, the manufacturing sector experienced a significant decline which is indicated by the greatly decreasing Purchasing Manager Index (PMI) in April and May 2020. Therefore, supply chain resilience (SCR) becomes essential for a company to minimize risk, reduce negative impact, and quickly adapt to the business condition. This research aims to analyse the relationship between variables that can increase SCR, namely information management capability (IMC) and collaboration, and the relationship between SCR and company performance. This research was conducted by collecting primary data using questionnaires and analysing the relationship among variables using the PLS-SEM method. This research indicates that IMC and collaboration significantly affect SCR. SCR also has a significant effect on company performance. However, IMC does not significantly impact company performance, while collaboration significantly affects company performance. This research also indicates that collaboration mediates the relationship between IMC toward company performance.

The Effect of Cost Reduction as Part of Supply Chain Drivers’ Element and Customer Satisfaction on Purchasing and Logistics Performance

“…A company's ability to develop a supply chain reduces costs and increases competitiveness (Korompis et al, 2022). The challenge for top management is that the supply chain is essential because it can optimize the production process to produce products with a faster production cycle, which will impact lower company operational costs (Silvestre et al, 2023).…”

“…Activities in the supply chain consist of product movement, information, and finance. The main activity in the physical supply chain is moving raw materials and processing them into finished products (Korompis et al, 2022). The next stage is transporting and distributing the product to end users at the appropriate cost.…”

“…The information formed in the supply chain flow becomes a strong link between the various stages of the supply chain, which makes it possible to coordinate and maximize value for all components (Djiantoro & Tarigan, 2022). The information formed can enable all components to share information so that the roles and movements of supply chain members can be directed toward building joint performance and increasing competitiveness (Korompis et al, 2022).…”

“…Manufacturing companies strive to maintain good and adequate supply chain continuity (Silvestre et al, 2023). The company's ability to use information technology can manage inventory to produce company performance (Djiantoro & Tarigan, 2022; Korompis et al, 2022). The supply chain drivers determined by the company will increase when the company can build strong partnerships with suppliers and customers (Abdelfattah et al, 2023;Ghadge et al, 2017).…”