“…The majority of studies (n = 81/128) trained health workers to improve interpersonal communication skills as a single strategy, or as one of their strategies [ 25 , 26 , 28 – 30 , 36 – 42 , 46 , 47 , 49 – 51 , 53 , 55 , 56 , 58 , 59 , 61 , 63 , 66 , 68 , 73 , 77 , 79 – 81 , 83 – 85 , 88 , 90 – 94 , 99 , 104 – 106 , 108 , 110 , 112 – 117 , 120 – 122 , 127 , 128 , 130 , 132 , 135 , 137 – 143 , 145 – 149 , 151 – 153 , 155 – 159 , 161 – 163 , 165 ,…”