Effect of head nurses workplace civility educational program on nurses professional values and awareness of legal and ethical issues

Abstract

Head nurses civility climate can affect job performance through improving nurses professional values and raising their awareness toward legal and ethical issues facing the care practice through acceptance and correction of errors which leads to improved quality of care by enforcing values off the profession and prevents negative consequences of hiding errors Aim: to examine the effect of the civility training program on staff nurses' professional values and awareness of legal and ethical issues. Research design Quasi-experimental research design. Setting: The study was conducted at the fever isolation Hospital -Minia governorate. Subjects: All head nurses worked in the inpatient and outpatient units, and all staff nurses who worked in the same departments. Tools: four tools were used in this study; civility knowledge questionnaire, workplace civility climate Self-Assessment scale, nursing professional value Scale, and legal and ethical issue knowledge questionnaire. Results: The total knowledge score and levels of perceived workplace civility among head nurses were low before the program implementation; after the program implementation, they had higher scores with statistically significant differences; also, the staff nurse professional value score and legal and ethical issues awareness score was increased after implementing a civility education program for head nurses. Conclusions: The civility training program positively affected head nurses by increasing their knowledge and self-assessment about perceived workplace civility after the program implementation. Recommendation: Periodical seminars and programs for head nurses must develop civility competencies, behaviors, and communication to motivate the worth of their professional values towards nursing and acknowledge legal and ethical knowledge.

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