Effect of customer cooperative behavior on reverse logistics outsourcing performance in the construction industry – A partial least squares structural equation modeling approach

Abstract

PurposeThis study aims to investigate the effect of Australian construction firms' cooperative behavior on reverse logistics outsourcing performance (RLOP).Design/methodology/approachTo achieve the aim, a questionnaire survey was conducted to collect data from construction firms in Australia. Following this, the study used Partial Least Squares Structural Equation Modeling (PLS-SEM) to analyze 173 responses for testing seven hypotheses that are related to the positive effects of cooperative behavior on RLOP.FindingsThe results indicate that three dimensions of customer cooperative behavior (cooperation, commitment and planning) positively influence RLOP in different ways. Cooperation only directly affects RLOP while planning only has an indirect influence on RLOP. Commitment affects RLOP both directly and indirectly.Originality/valueThis is the first study examining empirically antecedents of RLOP in the construction industry. Additionally, it reveals the mediating role of cooperation. Cooperation fully mediates the relationship between planning and RLOP, and partially mediates the relationship between commitment and RLOP.

Megaproject Environmentally Responsible Behavior in China: A Test of the Theory of Planned Behavior

“…Acceptable R 2 values depend on the context [ 88 ]. Construction management studies follow the suggestions of Chin in that R 2 values of 0.19, 0.33, or 0.67 are considered “weak”, “moderate”, and “substantial”, respectively [ 89 ]. As Table 6 shows, the R 2 value of IN is 0.644 and the R 2 value of MERB is 0.633, which substantiates the model’s predictive validity.…”

Examining the Influence of Reverse Logistics on Firm Performance: A Case Study from Karachi, Pakistan

“…Reverse Logistics items are reviewed and sorted after collection; the purpose of the inspection is to examine the category of returned products regarding remanufacture and distribution of this product to customers (Nguyen et al, 2022). It is necessary for the inspection of returned products separately so that these can be sorted in different groups for disposition.…”