Educators’ Perspectives on Usability of the Moodle LMS: A Case of the National Institute of Transport, Tanzania

Abstract

The purpose of this study was to assess the usability of the Moodle LMS at the National Institute of Transport in Tanzania. The study employed a descriptive research design that involved the use of a questionnaires and interview to collect data from 35 educators who were using the Moodle LMS. Quantitative data was analyzed using the SPSS while qualitative data involved content analysis. The study identified effectiveness, satisfaction, memorability, learnability and errors factors to be used to assess usability issues. The study revealed that educators encountered usability problems related to navigation, content, layout, interaction, feedback, help and support. The study recommends that the NIT should focus on providing a user-friendly interface, clear content, consistent layout, enhanced interaction and timely feedback to improve the usability of the Moodle LMS. By addressing these usability problems, NIT will enhance the effectiveness of teaching and learning activities. Moreover, the study recommends regular training to teachers on how to use the Moodle LMS.

A Review of Cross-Cultural Design to Improve User Engagement for Learning Management System

“…The results showed that memorability in Moodle assessment is high, making Moodle userfriendly, which is also consistent with the study by [62], [68]. Finally, user satisfaction is crucial to usability, measuring how content users are with the LMS [65].…”

“…The memorability attributes for Moodle have also been reported by [65], whereby the login icon is easy to remember, making it easier for users to memorise the steps to log into the LMS. The results showed that memorability in Moodle assessment is high, making Moodle userfriendly, which is also consistent with the study by [62], [68].…”

“…Based on Table 3, the usability attributes introduced by Nielsen [4] are beneficial in creating a meaningful LMS design for an online learning environment. Usability attributes are critical factors that impact user's satisfaction and productivity as they engage users in acquiring knowledge and providing feedback [65]. In the context of LMS, usability is essential for teachers and students to facilitate the learning and teaching processes.…”

“…Efficiency and satisfaction have been demonstrated in both Google Classroom and Moodle, with Google Classroom's easy adaptation and familiarity with other Google applications and Moodle's effective assignment section. The attributes of memorability for both Google Classroom and Moodle have been identified, which makes it the top LMS used by students and teachers in both schools and universities, as mentioned by [35], [65]. However, Schoology needs more attention on usability to reach the same levels as Google Classroom and Moodle, by addressing specific usability attributes for better user engagement.…”

The Barcelona Conference on Education 2023: Official Conference Proceedings

“…According to existing scholarly literature, the impact of e-learning on students' learning outcomes, academic achievements, and satisfaction levels has been widely acknowledged (Abramson et al, 2015;Kuliya & Usman, 2021). Moreover, it has been observed that the intention to use e-learning systems plays a crucial role in the adoption and implementation of online educational programs in various countries (Bhalalusesa et al, 2023;Abramson et al, 2015;Abhirami & Devi, 2022;Kuliya & Usman, 2021;Ramadiani et al, 2017;Revythi & Tselios, 2019). However, previous research has engaged in a discourse concerning the direct and indirect impacts of elearning platforms on academic achievement (Kuliya & Usman, 2021;Chahal & Rani, 2022;Mailizar et al, 2021;Tawafak et al, 2021;Al-Adwan & Al-Debei, 2023).…”