Education and Research of Service Science and Technology in Tsinghua University

Zhou, Jie; Liu, Qiaoge; Li, Yanda

doi:10.1007/978-0-387-76578-5_33

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“…Although this profile is quite clear and has been sketched before, recent surveys have revealed some shortage of professionals with these skills and knowledge [7]. Reasons for this shortage include the lack of a general theory of services, underestimation of the importance of the services-related activities, unclear branding of Services Science in the students community, and the inability to claim intellectual property rights of services [2].…”

Section: Introductionmentioning

confidence: 99%

Developing a Services Science Graduation Programme at the University of Twente

Sorathia

Pires

Sinderen

et al. 2010

2010 IEEE Transforming Engineering Education: Creating Interdisciplinary Skills for Complex Global Environments

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Section: Introductionmentioning

confidence: 99%

Developing a Services Science Graduation Programme at the University of Twente

Sorathia

Pires

Sinderen

et al. 2010

2010 IEEE Transforming Engineering Education: Creating Interdisciplinary Skills for Complex Global Environments

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Comparison and Analysis on Practical Teaching Model of Electronic Commerce

Tijian

2009

2009 Second International Conference on Education Technology and Training

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Is Chinese business education ready for services management? A survey into services management course development in Chinese business schools

Tian

Berg

2011

Icsssm11

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As the focus of the Chinese economy changes from manufacturing to services, Chinese business education and research need to be refocused. In this paper, a questionnaire survey with 246 faculty members from 50 Chinese business schools was conducted to explore two aspects regarding services management (SM) course development: the status quo and the potential of SM course development. The survey shows that SM has been developing into a legitimate course in 48% of our sample business schools of Chinese key universities since 1990s; nevertheless, there are still quite a few constraints in SM course development. Based on the data results, some suggestions are made on SM course development. The implications of this report, its limitation and future research directions are also discussed.

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Education and Research of Service Science and Technology in Tsinghua University

Cited by 3 publications

References 0 publications

Developing a Services Science Graduation Programme at the University of Twente

Developing a Services Science Graduation Programme at the University of Twente

Comparison and Analysis on Practical Teaching Model of Electronic Commerce

Is Chinese business education ready for services management? A survey into services management course development in Chinese business schools

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