“…Its applicability included, but is not limited to, patient education and information provision, supporting health behavior change, outcome assessment and chronic disease management by patients in the community ( Gayesa et al, 2023 ; Shukla et al, 2023 ). It has been proven to be useful for special populations including elderly care ( Changizi & Kaveh, 2017 ) maternal and child care, ( Gayesa et al, 2023 ), adolescent sexual and reproductive health ( Johnson et al, 2022 ), low income and vulnerable populations ( Gayesa et al, 2023 ), and war and disaster management ( Tavakoli et al, 2015 )…”