Editing a Global Volume Collaboratively

Pun, Raymond; Parrott, Justin; Collard, Scott

doi:10.1080/10572317.2016.1146054

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Implementation Of the New Technical Services Model1

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2016

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“…For instance, three librarians located in New York, Abu Dhabi, and Shanghai respectively, collaborated on editing a volume for publication (Pun, Parrott, & Collard, 2016b). Shanghai time (GMTC8) is four hours ahead of Abu Dhabi and twelve hours ahead of New York, making the window of opportunity for scheduling a call somewhat limited.…”

Section: Implementation Of the New Technical Services Modelmentioning

confidence: 99%

Communication and Collaboration in Library Technical Services: A Case Study of New York University in Abu Dhabi

Parrott

2016

New Review of Academic Librarianship

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New York University Abu Dhabi Library has developed new strategies to increase efficiency in technical services processing between units based in New York and Abu Dhabi. This case study discusses the challenges specific to the international context and the methods used to overcome them, increase speed processing, and ultimately improve patron access to materials. A key factor in successful implementation was the strategic decision made by library administration to provide the newly-hired technical services librarian with three months of cross-training in New York before permanently moving to Abu Dhabi. A specific model of communication was put into action leading to the resolution of many problems and inefficiencies. In addition, a broader study of global communication tools was conducted and resulted in best practices for other library units within the university network. This case study outlines the background, communication processes and outcomes.

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Section: Implementation Of the New Technical Services Modelmentioning

confidence: 99%