Economical Situation of the M/M/1/κ Markovian Queueing system with Encouraged Incoming and maintained of Reneged Customers
H. Saddam Hussain, A.Sridhar
Abstract:Today’s businesses all strive to operate smoothly and efficiently in order to meet customer demandand provide the best possible service because of the intense competition. The queuing theory is crucial in this situation. Queueing models can assist businesses in understanding their performance in advance, enabling themto plan effectively for providing seamless and effective customer service as well as long-term sustainability. Businesses entice customers to sign up for the system by offering promotions and disc… Show more
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