Economic Structures 20 Years into the Euro

Sondermann, David; Consolo, Agostino; Gunnella, Vanessa; Koester, Gerrit; Lambrias, Kyriacos; López-García, Paloma; Nerlich, Carolin; Sáiz, Lorena; Serafini, Roberta

doi:10.2139/ssrn.3957692

Cited by 1 publication

(1 citation statement)

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“…Changes in value chains, demography, work organization, consumption behavior, and technology have transformed European economies in recent decades (Bertani et al , 2020; European Commission, 2020). According to the literature, the constant evolution of the labor market necessitates the development of new skills (Sondermann et al , 2019; Sousa and Wilks, 2018). Technology has aided these changes and impacted skill demand, and, for these reasons, skills must adapt to compensate for imbalances (Bertani et al , 2020).…”

Section: Theoretical Background and Hypothesis Developmentmentioning

confidence: 99%

Antecedents of labor shortage in the rural hospitality industry: a comparative study of employees and employers

Innerhofer

Nasta²,

Zehrer³

2022

JHTI

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PurposeAlthough the role of human capital in the hospitality sector is critical, the industry faces challenges in attracting workers with a poor industry image frequently mentioned regarding labor shortages. This research paper attempts to investigate the factors influencing labor shortages by presenting the perspectives of employees and employers.Design/methodology/approachPrecisely 232 rural hospitality industry employees (n = 128) and employers (n = 104) in Northern Italy were surveyed using a written close-ended online survey and a quantitative research design as part of a convenience sampling approach. For hypotheses testing, Spearman's rho was used.FindingsA relationship between the shortage of professional workers and a variety of factors was found, including professional, digital, social and green skills, industry-intrinsic characteristics and symbolic image attributes of the industry. The findings show that some factors are more important for employees, while others are more significant for employers.Practical implicationsThis study demonstrates several practical implications for the hospitality sector by addressing the under-researched stakeholder group of existing hospitality employees, e.g. improving working conditions, reduction of manual operations through digital technologies, realistic career planning, employer branding, identification of skill deficiencies and provision of specialized trainings.Originality/valueMost research on labor shortages in the hospitality industry has focused on the perspective of either employees or employers. This study compares both perspectives, including the industry image, to gain a realistic picture of the relevant factors for a rural tourism destination in Northern Italy.

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