Abstract:Energy-saving features (ESFs) represent a simple way to reduce the resource consumption of home appliances (HAs), yet they remain under-utilized. While prior research focused on increasing the use of ESFs through behavior change interventions, there is currently no clarity on the barriers that restrict their utilization in the first place. To bridge this gap, we conducted a qualitative analysis of 349 Amazon product reviews and 98 Reddit discussions, yielding three qualitative themes that showcase how users pe… Show more
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