Marketing managers increasingly recognize the need to measure and communicate the impact of their actions on shareholder returns. This study focuses on the shareholder value effects of pharmaceutical direct-to-consumer advertising (DTCA) and direct-to-physician (DTP) marketing efforts. Although DTCA has moderate effects on brand sales and market share, companies invest vast amounts of money in it. Relying on Kalman filtering, the authors develop a methodology to assess the effects from DTCA and DTP on three components of shareholder value: stock return, systematic risk, and idiosyncratic risk. Investors value DTCA positively because it leads to higher stock returns and lower systematic risk. Furthermore, DTCA increases idiosyncratic risk, which does not affect investors who maintain well-diversified portfolios. In contrast, DTP marketing has modest positive effects on stock returns and idiosyncratic risk. The outcomes indicate that evaluations of marketing expenditures should include a consideration of the effects of marketing on multiple stakeholders, not just the sales effects on consumers. Recent research has demonstrated that a firm's advertising affects stock returns, beyond the effect of advertising on revenues and profits (e.g., Joshi and Hanssens 2010). Similarly, communicating the added value created by product innovation yields greater firm value effects (e.g., Srinivasan et al. 2009). As McAlister, Srinivasan, and Kim (2007) report, a firm's advertising also lowers its systematic market risk. Consequently, to evaluate marketing expenditures properly and improve marketing resource allocations, models that consider the effects of marketing expenditures on multiple stakeholders, such as customers and investors, are necessary (e.g., Luo 2007).
KeywordsIn this study, we examine the influence of advertising expenditures on investors and thus (1) the levels of stock returns and the risk associated with these returns, distinguishing (2) systematic (market risk factor) and (3) idiosyncratic (firm-specific) risks. Our framework also moves beyond the theories and variables used in previous studies to determine whether firms should invest in marketing actions with limited sales response. In doing so, this study offers new contributions over previous research (e.g., Joshi and Hanssens 2010;McAlister, Srinivasan, and Kim 2007). In particular, we simultaneously estimate the effects of marketing on all three components of shareholder value using Kalman filtering. Building on the four-factor model that Carhart (1997) proposes, we develop a dynamic model to relate pharmaceutical direct-to-consumer advertising (DTCA) and direct-to-physician (DTP) marketing expenditures to stock returns and volatilities while controlling for financial performance.Pharmaceutical DTCA is a relatively new, and heavily debated, phenomenon: The Food and Drug Administration (FDA) relaxed regulations on DTCA only in 1997. Recent research suggests limited short-and long-term effects of DTCA on sales, which places pharmaceutical marketers, simil...