E‐government and developing countries: an overview

Egovernment: Transforming Government Engagement in the European Union

“…The EU showed its determination to display ability to track, monitor and evaluate the implementation of each action plan, using a comprehensive system of key indicators and benchmarking reports produced and submitted to leaders for review and further action. The intentionally detailed implementation of eEurope and the political commitment of the EU leaders to build and enforce a knowledgebased economy and society 'for all', has placed the EU in the top global, regional and sub-regional actors (Basu, 2004). The positive effects of political will and enforcement are perhaps the first lessons that other countries may learn from eEurope.…”

“…Similar to e-commerce, which allows businesses to conduct transactions with each other more efficiently and connects customers with businesses, eGovernment's goal is to make interactions between government and citizens or government and business enterprises, and inter-agency relationships more convenient, transparent and inexpensive (Basu, 2004). The value for the public is that government information is publicly accessible; procedures are defined and become more transparent, which improves democracy and public service.…”

“…National infrastructure, economic health, education, information policies, private sector development and other issues are also factors of society's readiness (Basu, 2004). Even in developing countries where problems of low internet connectivity and human resource issues cause problems, creativity and innovative planning can create precise applications, services and information that can be delivered in a useful way to identifiable audiences (Pacific Council on International Policy, 2002).…”

Institutional Barriers to Digitalization of Government Budgeting in Developing Countries: A Case Study of Ghana

“…Among the barriers identified are complex and multi-level bureaucratic structures inherited from past colonial administration (Imran, 2013), e-illiteracy and inadequate ICT infrastructure (Bertot et al, 2010;Heeks & Stanforth, 2007;Hendriks, 2013). Other challenges include resistance to change, power struggles and lack of cross-agency collaboration (Schuppan, 2009) as well as failure to update existing laws (Basu, 2004). Nonetheless, research specifically focusing on institutional barriers to e-government reinstitutionalization in developing countries remains limited.…”

e‐Government Implementation Challenges in Malaysia and South Korea: A Comparative Study

“…Factors including technical infrastructure, financial, vision and strategy, security and privacy, good coordination, leadership, skills and change management, are amongst common factors for developing countries (Dada, 2006, Chen et al, 2006, Pudjianto & Hangjung, 2009, Gichoya, 2005, Abdallah & Fan, 2012. In addition, legal issue, human resources, lack of political will and social factor also associated with the development of e-government (Almarabeh & AbuAli, 2010, Wang & Hou, 2010, Gilbert et al, 2004, Basu, 2004, Ndou, 2004, Ebrahim & Irani, 2005, Pudjianto & Hangjung, 2009, Banerjee & Chau, 2004, Gichoya, 2005, Jorgensen & Cable, 2002, Moulder, 2001, Abdelsalam et al, 2012, Abdelsalam et al, 2010. Furthermore, research by Chen and his colleagues (2006) has identified many issues and challenges facing e-government implementation in developed and developing countries.…”