E-government and administrative management at the Provincial Municipality of Huaura, Peru

Abstract

By using digital technologies to streamline procedures and increase the productivity of public services, e-government modernizes administrative management and makes government more accessible and responsive to citizens' requests for assistance. The purpose of this study was to determine the relationship between e-government and administrative management in the Provincial Municipality of Huaura, Peru. Using a sample of 129 administrative workers and a population of 194 administrative workers, a quantitative, non-experimental, cross-sectional and correlational methodology was developed. Participants completed a survey-questionnaire. The results showed a substantial relationship between administrative management and e-government in the Provincial Municipality of Huaura, with a sig. of less than 5 % and an Rho value of 0.596. This allowed us to deduce that the planning, organization, management and control of the entity's public resources will improve to the extent that a more solid electronic infrastructure is implemented, political will and institutional architecture, governance through transformations and organizational redesign, and whether or not its citizens have the necessary tools or knowledge to access online information and services.