E-Governance in Republic of Srpska - Challenges and Prospects

Drljača, Dalibor; Latinović, Branko

doi:10.7251/qol1201032d

Cited by 4 publications

(6 citation statements)

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“…A need for outside consultants is required to raise (but not resolve) the issues of e-Government forces that leadership is facing. Once the issue is highlighted, it is up to the legislature to prioritize societal interests and develop the laws that allow e-Government to flourish while maintaining the importance aspects of the local social structure (Drljaca and Latinovi c, 2012;Hwang et al, 2004).…”

Section: Prospects Of E-government Implementationmentioning

confidence: 99%

“…The reason is that e-Government projects in developing countries are frequently outsourced to the private sectors, which may ignore sensitivities to the cultural status quo. It can result in unintended consequences and a gap between the public campaign promoting e-Government and the program as designed (Drljaca and Latinovi c, 2012;Hwang et al, 2004;Basu, 2004).…”

Section: Social Obstaclesmentioning

confidence: 99%

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Challenges and Prospects of e-Government implementation in Afghanistan

Samsor¹

2020

ITPD

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PurposeThe aim of this study is to identify the challenges and barriers to e-Government set up in developing/conflict countries, related to Information Communication and Technology (ICT) and social obstacles – that are common in developing countries like Afghanistan. In today's world e-Government plays an important role of providing easy access to government services that enable citizens in general to communicate faster. This very research concentrates on the implementation of e-Government challenges in developing countries, particularly in Afghanistan. This paper is covering (1) method of study; (2) research strategy; (3) finding and policy recommendation; (4) limitation; (5) theoretical implication; (6) recommendation and conclusion. Additional data related to e-Government in Afghanistan, acquired via a quantitative survey and interviews can also help this analysis.Design/methodology/approachThis research incorporates both theoretical and empirical study; using both quantitative and qualitative method for data collection. Also, as already noted, the study reviews different literature and academic documents. The original work of the study is the collection of relevant first-hand information for empirical analysis from experts of both public and private institutions such as IT, CIO and management experts through the use of a survey tools. This was done using web-based surveying and delivery of hard and soft copies to the experts to obtain their notions about e-Government implementation obstacles. Finally, both quantitative and qualitative survey results are calculated and presented.FindingsEmpirical study has established that 5 obstacles out of 15 named by respondents, stakeholder involvement, with the highest mean, (4.1145), coordination (4.0038), information sharing (3.9962), ICT literacy (3.9822) and e-Government awareness (3.8830) are considered to be the major obstacles. This opinion was also expressed by the respondents to the in-depth interview which was explained in a paper with detail.Research limitations/implicationsMost research record numerous limitations, therefore, it is important to note that this study is no exception. Some of the limitations were recorded in the course of the study will be counted for the purpose of placing the finding in the right perspective. The limitations of this study were time constraints and difficult to generate enough participation in the survey. Because of that, I did a quantitative survey but could include very few members of top management. Second, the study is limited due to the lack of participation by respondents from various sectors such as citizens, university students, academia, banks, businesses and NGOs. The third limitation was lack of research materials for this study. Many difficulties were encountered with respect to find materials of previous research studies on the topic and in particularly in the context of Afghanistan.Practical implicationsThe studies conducted previously on e-Government and referenced herein highlighted implementation challenges in developing countries as a group. Applying this study in Afghanistan may contribute to our understanding of key challenges facing in implementing e-Government process specifically in Afghanistan. The current study contributes some significant findings to the academic field of studying e-Government implementation challenges. It adds the support and information from public and private sector's perspective regarding major challenges in e-Government implementation in Afghanistan.Social implicationsAs per looking to the experience of developed and developing countries, this study emphasizes the following key initiatives to be performed in parallel with the running projects by Ministry of communication and IT [18]. 1-Pilot projects, 2-Simplification of Business Processes, 3-A strong committed national leadership, 4-Involvement of Stakeholders, 6-To granting incentives for involvement of local ICT companies, 7-Exemption of basic ICT, 8-To develop a standard ICT infrastructureOriginality/valueGovernments around the world are under the pressure from rapid globalization, fiscal, social and technological changes to provide services that are citizen-centric, efficient, transparent, effective, one stop, any time and nonstop. Post-conflict countries are under even greater pressure to create such services because they replace the vacuum caused by the violence and will be the only services offered, rather than simply an upgrade of current government offerings that already meet citizen needs. The adoption of technology is the most efficient way to integrate the public and private sector and to provide services with accountability, transparency and efficiency, but this is not an easy task, especially for developing countries. This research looks at e-Government implementation challenges in developing countries and particularly in Afghanistan. A literature review shows many challenges common among developing countries: a lack of ICT literacy, incomplete infrastructure, a digital divide existing between the rural poor and the emerging urban middle class, an uncertainty about data privacy and data security, the absence of comprehensive ICT policies and legislation, lack of an ICT culture in government and the traditional components of the economy, questions regarding the government's ongoing financial commitment to the project, e-Government awareness, willingness of ministries to engage in information sharing, a void of ICT leadership outside the technologically oriented ministries, resistance to change, an historic lack of intergovernmental coordination and low stakeholder involvement are just some of the many challenges identified. The author belief that developing countries realize the importance of e-Government and consider the implementation of e-Government to be the critical tool for economic stability and growth as well as developing a more transparent, less corrupt government. The survey questionnaires were developed based on the challenges found in literature review. The survey questionnaire was translated into local languages (Pashto and Dari) and an English version served as control indicator by a professional local translator. At first a pilot version was sent to 10 officials from the Ministry of Communication and IT. After attesting period, the survey was circulated to 150 respondents who were experts in various fields such as CIO, Management and IT in Afghanistan. All respondents agreed that stakeholder involvement, coordination, information sharing, ICT literacy, awareness, resistance to change, ICT, finance issues, ICT policy, leadership, data privacy, legislation, ICT culture and digital divide are some of the major challenges for e-Government implementation in Afghanistan. Respondents (3.1412) on ICT security were impartial in their response on whether to include this indicator into challenges. Many projects are run by the Ministry of Communication and IT and within completion of these projects most of the challenges that identified in the analysis of the quantitative survey will be addressed, although the government is also vigorously pursuing legal and policy modifications. As per looking to the experience of developed and developing countries, this study emphasizes the following key initiatives to be performed in parallel with the running projects by Ministry of communication and IT [18]. Pilot projects should be implemented in two ministries as test beds prior to general roll out to ensure the efficient use of money needed for E-government projects. This will have two benefits from one side it will save money in terms of failing projects as argued by *19+ “E-government in developing countries fail, with 35% being classified as total failures (E-government was not implemented or was implemented but immediately abandoned), and 50% as partial failures (major goals were not attained and/or there were undesirable outcomes)”. On the other hand, in case.

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Section: Prospects Of E-government Implementationmentioning

confidence: 99%

Section: Social Obstaclesmentioning

confidence: 99%

Challenges and Prospects of e-Government implementation in Afghanistan

Samsor¹

2020

ITPD

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“…The SSIM was developed based on the contextual relationships among the 14 identified barriers, using four symbols that represent the relationships between the variables: 2010), Qaisar and Ghufran (2010), Zeleti (2010), Drljaca and Latinovic (2012), Nkwe (2012), Veszpremi (2018), Fadwa and Ez-zohra (2019), Bugdol and Pokrzywa (2020), Samsor (2021) 2…”

Section: Structural Self-interaction Matrixmentioning

confidence: 99%

“…Some employees may fear that they will be replaced by machines or that their job responsibilities will be reduced, leading to job insecurity and stress. Others may worry that they will not have the necessary skills to work with new technologies or that they will be unable to adapt to new work processes Zeleti (2010), Drljaca and Latinovic (2012), Nkwe (2012), Veszpremi (2018), Fadwa and Ez-zohra (2019), Bugdol and Pokrzywa (2020) 3 Lack of adequate legislation It refers to a situation where there is no or inadequate legal framework in place to address issues related to the use of electronic documents, such as submission, verification and proofing of value against paper documents Zeleti ( 2010), Drljaca and Latinovic (2012) Source: Created by author "V" indicates a relation from barrier "i" to barrier "j";…”

Section: Structural Self-interaction Matrixmentioning

confidence: 99%

Approach using interpretive structural model and MICMAC analysis for identifying barriers influencing e-administration implementation in Egypt

Hassan

2023

DPRG

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Purpose This study aims to identify and analyze the key barriers that obstruct the effective implementation of Egypt’s e-administration. Design/methodology/approach Based on a literature review and experts’ opinions, 14 key barriers were identified and classified into dependent, independent and linkage barriers using interpretive structural modeling with the help of MICMAC analysis. Findings Resistance to change, lack of HR specialized in information and communication technologies and lack of financial support were found to be the most crucial driving barriers to implementing e-administration developments. Originality/value To the best of the authors’ knowledge, this study is the first to investigate the barriers to e-administration in Egypt using these methods and is expected to provide useful contributions to help decision-makers better understand e-administration implementation barriers in Egypt.

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“…Fewer countries have the facilities to encourage electronic technologies to deliver fast, reliable, and secure services that could empower the citizens via transparent and involved mechanisms. While most countries are yet not ready to recognize and deal with the threats related to electronic technology [6], [7]. E-government plays an important role in national development and growth; therefore, it is essential to develop the abilities towards such transformation.…”

Section: Introductionmentioning

confidence: 99%

A comprehensive method of e-government transition for viable development in Iraq

et al. 2022

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Now more than ever, the government needs to find out that how well the system of Iraq can be transformed to efficiently offer public services to the citizens for consistent development growth. For many reasons, the answer lies in the development, innovation, and application of the latest technologies in Iraq. The use of electronic technology will offer fast and convenient access to public services and will allow the people of Iraq to participate in decision-making and designing and delivery of the services. These technologies assist in government openness, increasing accountability, and boosting public trust. A comprehensive approach that is based on the 4 key pillars to support the e-government transition of Iraq for consistent development growth is presented in this paper. This approach provides guidelines to the government of Iraq that encourage the application of technology for the betterment of people regardless of their age, sex, religious and political beliefs, financial status, disabilities, and area. It highlights the need of e government transition and provides a plan to focus on the key pillars to develop abilities for viable development growth in Iraq.

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E-Governance in Republic of Srpska - Challenges and Prospects

Cited by 4 publications

References 0 publications

Challenges and Prospects of e-Government implementation in Afghanistan

Challenges and Prospects of e-Government implementation in Afghanistan

Approach using interpretive structural model and MICMAC analysis for identifying barriers influencing e-administration implementation in Egypt

A comprehensive method of e-government transition for viable development in Iraq

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