E-Governance in India: Definitions, Challenges and Solutions

Abstract

The Government of India is transcending from traditional modus operandi of governance towards technological involvement in the process of governance. Currently, the Government of India is in the transition phase and seamlessly unleashing the power of ICT in governance. The government is spending an enormous amount of finances in deployment of e-governance, but, are these efforts are going in the appropriate direction and leads towards intended results? What do the people percept from the concept of egovernance? What is the global perspective about perception of e-governance? What are the major challenges confronting the deployment of e-governance? In this attempt the authors have made an attempt to riposte aforesaid issues. Moreover, the authors have also suggested some plausible suggestions which may help in successful and sustainable deployment of e-governance in India.

Influence of E-governance and digitalisation in empowering Indian healthcare sector: A comprehensive review

“…Subsequent to this, the National Informatics Centre was established in the year 1977 (Drishti-The Vision Foundation 2019) [2] . By 1980 most of the Indian government offices were equipped with computers (Kumar, Kumar, and Kumar 2014) [4] . In the year 1987, Government of India took the first remarkable step towards E-Governance by launching the National Satellite-based computer network NICNET (Drishti -The Vision Foundation 2019) [2] .…”

“…Railways office automation also began prior to 1990(International Telecommunication Union (ITU) 2018). By 1990, the extent of NICNET expanded from state headquarters to district headquarters (Kumar, Kumar, and Kumar 2014) [4] . Between, 1990Between, -2006 state and individual department level E-initiatives were taken (International Telecommunication Union (ITU) 2018).…”

“…In 1998, National task Force on IT was constituted (Suri and Sushil 2017) [11] . In the year 2000, Ministry of Information Technology was established under the GoI (Kumar, Kumar, and Kumar 2014) [4] . In Feb 2002, subsequent to the constitution of High Power committee related to promotion of IT, the Department of Administrative Reforms and Public Grievances (DARPG) put forward 12 point 'Minimum Agenda for E-Governance' to be implemented by all government departments (Suri and Sushil 2017) [11] .…”

The evolution of the smart cities agenda in India

“…Increasingly ubiquitous ICTs were encouraged by both ULBs and technology companies to be integrated into governance delivery practices, 10 primarily in public sector use of online or ICT-assisted solutions to improve information and service delivery, citizen participation, accountability and transparency. International technology companies such as Samsung and Siemens began providing initially cheap or free services and software solutions for municipalities and ULBs, 11 organizing high profile events that framed the technological solutions these companies provided as essential for urban development, which often delivered meaningful benefits for both state and citizen (Chaudhuri, 2014). According to one senior academic in the planning field, this state of affairs since the mid-2000s has been characterized by a 'silent revolution' in the ICT and telecoms sector, intertwined with the propagation of mobile-based technology in the realm of urban policy.…”