E-contact facilitated by conversational agents reduces interethnic prejudice and anxiety in Afghanistan
Sofia Sahab,
Jawad Haqbeen,
Rafik Hadfi
et al.
Abstract:Intergroup contact occurring through indirect means such as the internet has the potential to improve intergroup relationships and may be especially beneficial in high conflict situations. Here we conducted a three-timepoint online experiment to ascertain whether the use of a conversational agent in E-contact platforms could mitigate interethnic prejudices and hostility among Afghanistan’s historically segregated and persistently conflictual ethnic groups. 128 Afghans of Pashtun, Tajik, and Hazara backgrounds … Show more
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