2024
DOI: 10.4018/979-8-3693-1578-1.ch008
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E-Commerce Logistics Unleashed

Shakerod Munuhwa,
Munyaradzi Chibaro

Abstract: The chapter explores the broad implications of automation and artificial intelligence (AI) on e-commerce logistics. It discusses how these technologies are altering supply chains through automated warehousing, order processing, and artificial intelligence-driven demand forecasting and personalization. Despite their transformational potential, the chapter highlights issues such as data security, integration, workforce adaptation, and ethical considerations. It also includes real-world case studies demonstrating… Show more

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