E‐commerce in Bahrain: the non‐technical limitations

Henari, Tara; Mahboob, Roohi

doi:10.1108/17537980810909832

Cited by 14 publications

(3 citation statements)

References 3 publications

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“…In contrast to the statistics provided by mainstream media, the results revealed that the greater fraction of web users opted not to shop online. The main concern expressed by the users was that of security, which is in line with findings of research conducted in other Middles Eastern countries (Shalhoub, 2006;Henari & Mahboob, 2008). These security concerns are not unfounded.…”

Section: Security Concerns and Internet Usagesupporting

confidence: 83%

“…In a study across the Gulf countries, Shalhoub (2006) noted the absence of online privacy regulations and cybercrime laws, and identified privacy and trust issues as one of the main reasons for low e-commerce adoption in the region. Similarly, while studying online shopping trends in Bahrain, Henari and Mahboob (2008) attributed the reluctance towards online shopping to privacy concerns and users' distrust over technology usage. The authors suggested that these trust issues can be associated with the relatively conservative mindset of Arab nationals that is not completely open to buying over the web.…”

Section: Introductionmentioning

confidence: 99%

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Online Shopping in the United Arab Emirates

Abdallah

Jaleel

2014

International Journal of Web Portals

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The aim of this paper is to empirically explore the perception of a group of United Arab Emirates (UAE) web users towards e-commerce transactions, study their willingness to trade online, and isolate factors that drive these users towards purchase decisions. The study finds that web users largely use functional characteristics to assess the effectiveness of e-commerce websites, and are driven towards online purchase decisions by factors such as greater security, better value, and convenience. Overall, web experience was defined by the users in terms of three main dimensions; website features, credibility and trust, and transaction value. Practitioners can use these findings to improve their websites and online offers to better serve this market. The paper fills an identified gap in the literature by investigating the perceptions of the UAE web users, and makes a contribution towards studying the concept of online shopping in this region.

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Section: Security Concerns and Internet Usagesupporting

confidence: 83%

Section: Introductionmentioning

confidence: 99%

Online Shopping in the United Arab Emirates

Abdallah

Jaleel

2014

International Journal of Web Portals

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“…Notwithstanding this, however, e-commerce has not developed substantially in the country despite the high consumer spending power and the reason cited for this is a lack of faith in online purchasing security systems (MVF, 2010). This would appear to be a Gulf-wide issue as a study of over 500 university students in nearby Bahrain revealed that a reluctance to provide personal and payment details discouraged consumers there from purchasing online (Tara and Mahboob, 2008).…”

Section: Computer Tamperingmentioning

confidence: 99%

The impact of culture on the construal of organizational crisis: perceptions of crisis in Dubai

Goby

Nickerson

2015

Corporate Communications: An International Journal

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Purpose – Despite the rising significance of the Arabian Gulf on the global corporate landscape, research is lacking in the area of organizational crisis communication. The purpose of this paper is to present a preliminary contribution to this gap in the form of an initial investigation of the conceptualization of crisis among female Emirati nationals in Dubai. Design/methodology/approach – With reference to Pearson and Clair’s (1998) list of organizational crises, the authors designed a survey to elicit perceptions of crises, their severity, and their likelihood of occurring in the United Arab Emirates; the authors administered this survey to 105 female Emirati respondents. Given the heavy delineation of gender roles that exists in the region, the authors limited this initial study to a single gender, women. The authors discuss the crises respondents identified as most severe and most likely to occur in the country in terms of culture, Islamic values, and business in Dubai. Findings – Responses indicate that perceptions of crisis differ vastly from those that typically obtain in western countries and that particular religious and cultural factors influence these perceptions. Research limitations/implications – Given the divergence between the construal of crisis in the Gulf and in western contexts, further investigation of how organizational crisis is perceived and responded to in Gulf contexts is warranted to inform corporate communication management in a region whose economic influence is increasingly important. Future research also needs to investigate a broader sample, including male respondents, in order to construct a framework of culture and crisis in the region. Practical implications – As more MNCs are attracted to Dubai, and other Gulf cities, it is imperative that they are well informed of the differing perceptions of, and reactions to, potential crises that may affect them directly or indirectly. Originality/value – The present study is the first the authors know of that assesses how organizational crises are perceived in a Gulf context. It brings to the fore certain particularities that could serve as hypotheses for an innovative research stream. While it is an exploratory study, it highlights salient issues that can be formulated into hypotheses in further research.

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