E-commerce adoption within SME's in Ghana, a tool for growth

Sarfo, Christian Agyapong; Song, Hayeon

doi:10.1504/ijeb.2021.112764

Cited by 14 publications

(13 citation statements)

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“…A literature review revealed that the works on technology acceptance by Refs. [ 2 , 10 , [12] , [13] ] are the most relevant.…”

Section: Introductionmentioning

confidence: 99%

Technology acceptance factors of e-commerce among young people: An integration of the technology acceptance model and theory of planned behavior

German Ruiz-Herrera,

Valencia-Arias,

Gallegos

et al. 2023

Heliyon

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“…A literature review revealed that the works on technology acceptance by Refs. [ 2 , 10 , [12] , [13] ] are the most relevant.…”

Section: Introductionmentioning

confidence: 99%

Technology acceptance factors of e-commerce among young people: An integration of the technology acceptance model and theory of planned behavior

German Ruiz-Herrera,

Valencia-Arias,

Gallegos

et al. 2023

Heliyon

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“…These platforms improve the quality of life by making available a variety of products to consumers and also making it easier for individuals to start personal businesses [12]. However, users (customers and shop owners) are pessimistic because of the fear of information leakages, cybercrimes, product quality, and delivery [13]. Per the Federal Bureau of Investigation (FBI) Internet Crime Report, a total of 351,936 complaints resulting in monetary losses exceeding USD 2.7 billion were reported in 2018.…”

Section: Introductionmentioning

confidence: 99%

“…Specifically, the study seeks answers to (1) the direct effect of PE, EE, SI, FC, and TR on AD, (2) mediating role of TR, (3), and the moderating role of Payment Method (PM). Trust and payment methods are employed because studies appreciate that the absence of trust inhibits the e-commerce ecosystem since the elimination of the human interface raises issues of uncertainty and vagueness [13,[18][19][20]. Furthermore, the relevance of payment methods in innovation adoption is empirically documented to support e-commerce [6,21,22].…”

Section: Introductionmentioning

confidence: 99%

Sustaining Consumer E-Commerce Adoption in Sub-Saharan Africa: Do Trust and Payment Method Matter?

Amofah

Chai

2022

Sustainability

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The long-term sustainability of e-commerce usage for improving quality of life is dependent on several factors. Presently, trust and payment methods have emerged as critical factors influencing e-commerce adoption. Consequently, this study investigates the UTAUT determinants of consumer e-commerce adoption in Ghana by focusing on the mediating and moderating roles of trust and payment method. The study employs the Partial Least Square Structural Equation Model (PLS-SEM) to estimate the survey response of 535 purposively selected respondents from six regions in Ghana. The results corroborate a direct relationship between the UTAUT variables and e-commerce adoption. However, the payment method suggests no moderating effect on trust and e-commerce adoption connection. Nevertheless, trust significantly mediates the UTAUT variables and e-commerce adoption. Finally, the mediation was highest between social influence and trust but lowest between effort expectancy and trust. This challenges practitioners and managers of e-commerce platforms to consider the mediating role of trust to improve adoption and the sustainable usage of e-commerce.

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“…Although corruption is said to exist in all societies, Transparency International revealed that the amount of money changing hands through corruption in public procurement in Ghana is estimated at US$390m– US$400m per year. Sarfo and Song (2021) also reported that there is no indication that the enactment of public procurement and its implementation in Ghana since 2003 have had any significant impact on reducing corruption in Ghana's public procurement. According to the annual CPI for 2019 and 2020 published by Transparency International, Ghana ranks as the 73rd and 75th most corrupt country out of 183 countries worldwide.…”

Section: Discussionmentioning

confidence: 99%

Public procurement policies of Nigeria and Ghana: an analysis of the administrative challenges in achieving value for money

Kipo-Sunyehzi,

Abubakari,

Banchani

2024

JOPP

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Purpose This study aims to focus on public policy concerning the implementation of public procurement policies in Nigeria and Ghana toward achieving value for money in the procurement of goods, services and works. It specifically analyzes some major administrative challenges Nigeria and Ghana are faced with in the administration/implementation of public procurement policies toward achieving value for money. It looks at the relationship between the state (regulatory authorities) and substate (procurement entities) in the public sectors of Nigeria and Ghana. Design/methodology/approach A comparative case study approach is adopted, where the two countries are compared in terms of achieving value for money. Data was collected from multiple sources, including in-depth interviews. The use of official documents and direct observations at the procurement regulatory authorities and entities’ premises. Findings This study found Nigeria often used the four Es – economy, efficiency, effectiveness and equity while Ghana mainly used the traditional five rights (right quantity, right quality, right price, right place and right time) as their criteria for ensuring value for money. The major administrative challenges found include corruption, low capacity of procurement personnel and poor knowledge of the procurement laws. Social implications It recommends effective collaboration between government and civil society groups in the fight against corruption in procurement-related activities, with the implication that there is a need for periodic training for public procurement officials. Originality/value It adds to the field of public procurement in terms of value for money in the procurement of goods, services and works in developing countries context.

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E-commerce adoption within SME's in Ghana, a tool for growth

Cited by 14 publications

References 0 publications

Technology acceptance factors of e-commerce among young people: An integration of the technology acceptance model and theory of planned behavior

Technology acceptance factors of e-commerce among young people: An integration of the technology acceptance model and theory of planned behavior

Sustaining Consumer E-Commerce Adoption in Sub-Saharan Africa: Do Trust and Payment Method Matter?

Public procurement policies of Nigeria and Ghana: an analysis of the administrative challenges in achieving value for money

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