E-commerce adoption of travel and tourism organisations in South Africa, Kenya, Zimbabwe and Uganda

Maswera, Tonderai; Dawson, Ray; Edwards, Janet

doi:10.1016/j.tele.2006.11.001

Cited by 71 publications

(49 citation statements)

References 10 publications

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“…Most studies have employed adoption models such as the technology acceptance model (TAM) (see Maswera et al, 2008) and the technologyorganization-environment (TOE) model (Gibbs and Kraemer, 2010). Others have combined several models into one framework, such as the TAM and the diffusion of innovations (DOI) (see Hung et al, 2011), or the TAM, the theory of planned behaviour (TPB), and the DOI (Cheng and Cho, 2010).…”

Section: Theoretical Backgroundmentioning

confidence: 99%

E-commerce applications in the tourism industry: A Tanzania case study

Chang

Magobe

Kim

2015

SAJBM

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Tourism which is regarded as information intensive sector is the mostly affected sector by technology revolution and its traditional trading structures have been totally changed. The adoption and use of e-commerce in tourism sector is regarded as a tool to widen market reach and improve efficiency and effectiveness of business operations. The degree of impact of e-commerce use on business performance depends on the intensity of its usage in organization's key value-chain activities. However, the intensity of e-commerce use is influenced by technological, organizational and environmental (TOE) contextual factors. Based on TOE model and the existing literature on post-adoption use of e-commerce, a set of factors that affect the intensity of e-commerce use in Tanzanian tourism sector was identified. A survey was conducted with 181 Tanzanian tourism firms that have already adopted e-commerce and structural equation modeling (SEM) was used to analyze the data. The findings indicated that the scope of e-commerce use has a positive impact on business performance in terms of improved internal processes, competitive position, customer service delivery, overall business performance and increased customer base. The scope of e-commerce use is affected positively by pressure intensity and perceived benefits and negatively by barriers to e-commerce use. The findings have highlighted key areas that require immediate actions from both the government and private sector in order to promote a successful growth of e-commerce in the country.

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Section: Theoretical Backgroundmentioning

confidence: 99%

E-commerce applications in the tourism industry: A Tanzania case study

Chang

Magobe

Kim

2015

SAJBM

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“…Despite these perceived improvements, managers of SMEs are still sceptical towards the adoption of SMEs due to their respective resource and technological limitations (Migiro 2006, Daniel andGrimshaw 2002). Based on surveys in several countries such as Kenya, SMEs have limited access to the Internet, market, finance, and the latest technologies (Maswera et al 2008). These limitations are perceived to have caused the SMEs in Kenya to suffer low productivity, lower growth rate towards a global position, limited knowledge concerning knowledge and information technology expertise, and limited market share (Maswera et al 2008).…”

Section: Roger's Theorymentioning

confidence: 99%

“…Based on surveys in several countries such as Kenya, SMEs have limited access to the Internet, market, finance, and the latest technologies (Maswera et al 2008). These limitations are perceived to have caused the SMEs in Kenya to suffer low productivity, lower growth rate towards a global position, limited knowledge concerning knowledge and information technology expertise, and limited market share (Maswera et al 2008). Migiro (2006) explains that the adoption of e-commerce by SMEs enables them to compete in the global market, and to improve their efficiency, and also closes the relationship gap between customers and suppliers.…”

Section: Roger's Theorymentioning

confidence: 99%

E-commerce adoption in Malaysian Small and Medium Enterprises Practitioner Firms: A revisit on Rogers' model

Poorangi

Khin

Nikoonejad

et al. 2013

An. Acad. Bras. Ciênc.

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The current climate of business necessitates competitions that are often tough and unpredictable. All organizations, regardless their size and scope of operation, are facing severe competitive challenges. In order to cope with this phenomenon, managers are turning to e-commerce in their respective organizations. The present study hinges upon exploring and explaining the different dimensions of the adoption of e-commerce among Small and medium enterprises, based on the Five Factors of Diffusion of Innovation Model derived by Rogers. In this study, however, we employed the survey methods. A questionnaire was distributed to 1,200 managers and employees in the manufacturing, service and agricultural sectors by email; with a response rate of 10%. The results gleamed from this study posits that relative advantage is influential vis-à-vis e-commerce adoption. Trialability and Observability factors affect the level of confidence of management, which in turn, influences e-commerce adoption. Meanwhile, the existing culture of a company affects the resistance of employees, which in turn negatively effects the e-commerce adoption, while complexity does not significantly influence the e-commerce adoption.

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“…As far as we know the current extant of KE literature has not attempted to tackle the connection between lifelong learning and political stability/non-violence. The main issues considered by this KE literature have been, among other things: general opinions of KE (Lin, 2006;Makinda, 2007;Rooney, 2005;Aubert, 2005), KE in space transformation (Moodley, 2003;Maswera et al, 2008), spatiality in the production of knowledge (Bidwell et al, 2011;Neimark, 2012), economic incentives and institutional regimes (Letiche, 2006;Cogburn, 2003;Saxegaard, 2006;Andrés and Asongu, 2013a;Nguena and Tsafack, 2014), education (Kamara et al, 2007;Ford, 2007;Amavilah, 2009;Weber, 2011;Wantchekon et al, 2014), information and communication technologies (Jonathan and Camilo, 2008;Maurer, 2008;Chavula, 2010;Ondiege, 2010;Merritt, 2010;Aker and Mbiti, 2010;Butcher, 2011;Thacker, and Wright, 2012;Demonbynes and Thegeya, 2012;Penard et al, 2012;Asongu, 2015aAsongu, , 2013a, intellectual capital and economic development (Wagiciengo & Belal, 2012;Preece, 2013), innovation (Oyelaran-Oyeyinka and Sampath, 2007;Carisle et al, 2013;Oluwatobi et al, 2014), research and development (Sumberg, 2005;German and Stroud, 2007), intellectual pr...…”

Section: Introductionmentioning

confidence: 99%

The Role of Lifelong Learning in Political Stability and Non-Violence: Evidence from Africa

Asongu

Nwachukwu

2014

SSRN Journal

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Purpose -Education as a weapon in the fight against conflict and violence remains widely debated in policy and academic circles. Against the background of growing political instability in Africa and the central role of the knowledge economy in 21 st century development, this paper provides three contributions to existing literature. It assesses how political stability/ non-violence is linked to the incremental, synergy and lifelong learning effects of education.Design/methodology/approach -We define lifelong learning as the combined knowledge acquired during primary, secondary and tertiary education. Principal component analysis is used to reduce the dimensions of educational and political indicators. An endogeneity robust dynamic system Generalized Methods of Moments is used for the estimations.Findings -We establish three main findings. First, education is a useful weapon in the fight against political instability. Second, there is an incremental effect of education in the transition from secondary to tertiary schools. Third, lifelong learning also has positive and synergy effects. This means that the impact of lifelong learning is higher than the combined independent effects of various educational levels. The empirical evidence is based on 53 African countries for the period 1996-2010.Practical implications -A plethora of policy implications are discussed, inter alia: how the drive towards increasing the knowledge economy through lifelong learning can be an effective tool in the fight against violence and political insurgency in Africa.Originality/value -As the continent is nursing knowledge economy ambitions, the paper is original in investigating the determinants of political stability/non violence from three dimensions of education attainment: the incremental, the lifelong learning and a synergy effect.

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E-commerce adoption of travel and tourism organisations in South Africa, Kenya, Zimbabwe and Uganda

Cited by 71 publications

References 10 publications

E-commerce applications in the tourism industry: A Tanzania case study

E-commerce applications in the tourism industry: A Tanzania case study

E-commerce adoption in Malaysian Small and Medium Enterprises Practitioner Firms: A revisit on Rogers' model

The Role of Lifelong Learning in Political Stability and Non-Violence: Evidence from Africa

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