“…By understanding student usage patterns, guidelines and criteria can be established to assist these learners to achieve optimal learning outcomes. This, in turn, prepares them for work in an increasingly global business environment where, for example, telecommuting (Zey, 2011), virtual mentoring and e-coaching are increasing in importance (Boyce & Clutterbuck, 2011;Boyce & Hernez-Broome, 2010;Clutterbuck, 2010;Khan, 2010;Meister, Kaganer & Von Feldt, 2011) along with other forms of communication to support virtual teams (Quinn, Faerman, Thompson, McGrath & St. Clair, 2011). …”