E-Business Strategy for Logistics Companies: Achieving Success through Information Systems Planning

Abstract

Background: E-business and Information Technology (IT) are critical components in the improvement of logistics functions. As logistics contributes to the entire strategic planning of a firm, e-business and IT applications support the implementation of strategic planning in a more efficient and effective manner. According to this view, previous scholars have ignored the importance of Information Systems (IS) planning in the selection and implementation of appropriate IS as per situation. This paper explores the Information Systems Planning (ISP) phases that influence the success of the process. Methods: Data were collected and analyzed using Regression Analysis by 73 IT managers for Greek Small and Medium Enterprises (SMEs) in the logistics sector. Results: The outcomes of the analysis show that executives ought to be informed about the strategic utilization of IS planning in order to improve competitive advantage. Furthermore, managers must also select the suitable IT facilities to align business strategy with the business structure. Conclusions: The outcomes support managers to focus on logistics functions and realize the importance of such ISP in logistics. As a result, selecting appropriate IS leads to increased competitive advantage, faster communication, support for the storage and retrieval of more accurate data, cost reduction and increased customer value.

Управлінський Облік Бізнес Процесів У Дистрибуційних Компаніях: Концептуальні Основи

“…Іншим напрямком розвитку цифрової дистрибуцій ної діяльності є створення ринків для співпраці з клієнта ми постачальниками, як у сферах B2B (вантажні пере везення вантажів), так і у сферах B2C (до прикладу, BlaBlaCar) [8]. Потреби клієнтів у логістиці та подоро жах зростають із збільшенням кількості постачальників з кожним роком.…”

Information management role in logistics operations

“…This is because logistics operations contribute essential support to an organization. The results of the study by Kamariotou, Kitsios and Madas (2021) shows that the management of production firms should be enlightened with regards to the essential use of information flow plans in order to improve market stake. Furthermore, supervisors should likewise choose optimal information technology platforms to align business methodology to the business framework.…”

Digital Strategy Decision Support Systems: Agrifood Supply Chain Management in SMEs

“…Agrifood supply chains frequently do not develop in a strategic manner meaning that executives cannot formulate strategies that will strengthen long-term relationships with their suppliers and consumers. As the complexity of the external environment has increased, an efficient and timely decision-making process is necessary so that organizational goals and supply chain strategies can be achieved [ 16 , 17 , 18 , 19 , 20 ]. Existing studies [ 21 , 22 ] highlight that SMEs have already adopted and used digital tools to integrate technology into business processes.…”