E-business Maturity and Information Technology In Portuguese SMEs

Gonçalves, Ramiro; Santos, Sónia Sousa; Morais, Elisabete Paulo

doi:10.5171/2010.303855

Cited by 7 publications

(4 citation statements)

References 5 publications

(6 reference statements)

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“…Comparing with the SMEs in developed countries, this condition is certainly still far behind. However, if it is compared with other developing countries, such as, Brazil, Malaysia, Portugal and South Africa, a similar condition is commonly found (Gonçalves et al 2010;Lin and Lee 2005;Molla and Licker 2004;Tigre 2003).…”

Section: Analysis and Discussionmentioning

confidence: 86%

E-commerce adoption by SMEs in developing countries: evidence from Indonesia

2016

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This study aims to provide an overview of e-commerce adoption by SMEs in developing countries and, in particular, the extent of the adoption of e-commerce by Indonesian SMEs. It identifies the e-commerce benefits realized by these SMEs and investigates the relationship between the levels of e-commerce adoption and the benefits thus realized. The study was motivated by the limited studies related to e-commerce adoption by SMEs, especially in developing countries. In addition, it seems that most e-commerce studies are focused more on upstream issues: to see the factors that facilitate, or barriers faced regarding e-commerce adoption, rather than downstream issues: to see post-adoption benefits. This certainly limits our understanding about e-commerce adoption by SMEs in developing countries, as well as the post-adoption benefits of e-commerce. Indonesia was chosen as the place in which to conduct the study. A survey of 292 SMEs shows that the majority of them are still at an early stage in their adoption of e-commerce. Their use of e-commerce is dominated by marketing and purchasing and procurement activities. ''Extending market reach'', ''increased sales'', ''improved external communication'', ''improved company image'', ''improved speed of processing'', and ''increased employee productivity'' are reported as the top six e-commerce benefits perceived by these SMEs.

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Section: Analysis and Discussionmentioning

confidence: 86%

E-commerce adoption by SMEs in developing countries: evidence from Indonesia

2016

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“…Stages of growth models have been used by researchers [8] [9], to explain the phases of maturity that organisations go through as they use and manage their information systems to facilitate their business activities [9]. Researchers have suggested that these models can be useful for providing a roadmap for improvement [10].…”

Section: Stages Of Growth Modelsmentioning

confidence: 99%

“…Researchers have suggested that these models can be useful for providing a roadmap for improvement [10]. Maturity models have been extended to include e-business [8] [10] [11] and Business to Business [12]. It is beneficial for companies to understand the holistic process of e-commerce implementation in order to be better able to plan and develop the organisations information system strategy.…”

Section: Stages Of Growth Modelsmentioning

confidence: 99%

Evolving the social business

Jacobs

Nakata

2010

First Interdisciplinary Workshop on Communication for Sustainable Communities

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The use of Web 2.0 technologies, in particular, Social Media tools, are rapidly increasing. Accordingly, the distinction between personal and professional lives is blurring, as users incorporate the advantages of SM into their work environment. Companies have begun to integrate Web 2.0 technologies into their business activities, as the expectation from employees, customers and partners increases. One of the ways to aid integration with these technologies is to use a stages of growth framework as a guideline for future implementation. The purpose of this paper is to investigate the appropriateness of Earl's [1] model, as companies evolve using Web 2.0 technologies. Earl states that when companies reach the full transformation stage of the e-business model it is necessary to revisit the six stages as technologies evolve and try to adapt to the latest demands from customers, suppliers, partners and employees.

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“…Based on the results above, we can conclude that the digital economy is a reality in Portugal, not just for large enterprises but also for Portuguese SMEs, with a clear evolution in the maturity of the e-business (Morais et al, 2009), (Gonçalves et al, 2010).…”

Section: Evolution Of the E-business Maturity In Large Enterprisesmentioning

confidence: 99%

Electronic Business Maturity in Portuguese SME and Large Enterprises

Morais¹,

Santos²,

Gonçalves³

2011

CIBIMA

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Since the introduction of computer technology into organizations in the 1960s, there have been numerous attempts to develop models of Information Systems/Information Technology (IS/IT) maturity. The maturity models are based on the premise that the planning process, development or adoption, use and management of IS/IT organizations, evolves through a learning process that can move through stages of maturity. If these stages (and their associated features) can be identified, could then be used to develop a plan for the IS and provide guidelines for action for the orderly progression through several stages from the current culture of the organization. This work focuses the e-business maturity stages of Portuguese SMEs (Small and Medium Enterprises) and large enterprises. Our goal is to identify in which ebusiness maturity stage they are and explore the relationship between their e-business maturity and the associated constrains to e-business evolution (previously identified in an exploratory study).

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E-business Maturity and Information Technology In Portuguese SMEs

Cited by 7 publications

References 5 publications

E-commerce adoption by SMEs in developing countries: evidence from Indonesia

E-commerce adoption by SMEs in developing countries: evidence from Indonesia

Evolving the social business

Electronic Business Maturity in Portuguese SME and Large Enterprises

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