E-Administration as a Way of Increasing the Managerial Capacity in Public Sector

Matei, Ani; Iancu, Diana Camelia

doi:10.2139/ssrn.1440539

Cited by 2 publications

(1 citation statement)

References 3 publications

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“…e-Administration's extensive discussion should prevail over the Webberian sort of thinking, often considered rigid with its focus on an 'ideal-type' sort of organisation. A sound rationale for such is the systemic feature of e-administration which emphasise the total change of public structures' self-centeredness to introduce values for citizens, their needs and adequate participation in government and administration (Matei & Iancu, 2009). Considering this, e-Administration in universities can facilitate the achievement of set goals by management and students in real time.…”

Section: E-administrationmentioning

confidence: 99%

E-Administration Usage for Service Delivery in Universities: Highlights of Selected Survey Findings

Muhammad¹,

I.B.²

2023

African Journal of Social Sciences and Humanities Research

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e-Administration, or electronic administration, is an Information and Communication Technology (ICT) tool that is aimed at improving performance and productivity at the workplace through the conversion of the traditional office, paper-based processes into electronic processes, to establish a paperless one. As a new and evolving mechanism, the e-Administration aids a seamless service-oriented and real-time information exchange between citizens and government, students and school authorities, etc. The study, therefore, focused on the utilisation of ICT in delivering services in universities. The review focused primarily on secondary data from journals, textbooks, and internet sources. Findings from the study indicate that most university students benefit more from the use of ICT in carrying out their academic activities and other personal endeavours. The study also adopted the Technology Acceptance Model (TAM) which stresses that when teachers and learners are given a modern and new technology like the ICT instruments, two (2) factors persuade their decisions on when and how they would use “Perceived Usefulness and Perceived Ease of Use”. Findings from the study also indicate that e-Administration as it is used in universities has certain drawbacks ranging from poor connectivity, unstable power supply, and lack of skill/training amongst others. The study found that access to the internet is directly related/proportionate to students’ performance as students with access to quality internet performed better compared to others who had limited access. There were further pieces of evidence of the existence of ICT instruments since the early 2000s in many universities but mostly revolve around telephones and basic computer software such as Microsoft word, as well as other internet connectivity-based communication systems like e-mail. It is, therefore, necessary for governments and university administrations to come up with a policy that addresses the issues/challenges hampering the full utilisation of ICT in universities.

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Section: E-administrationmentioning

confidence: 99%

E-Administration Usage for Service Delivery in Universities: Highlights of Selected Survey Findings

Muhammad¹,

I.B.²

2023

African Journal of Social Sciences and Humanities Research

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Public sector digitalization, corruption, and sustainability in the developing world: A scoping review

Marjerison,

Gatto

2024

Sustainable Development

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E‐government presents one of the utmost opportunities and challenges for development and offers solutions to tackle corruption. Corruption generates even erratic impacts in developing and transition economies. Developing and transition economies can dramatically benefit from related technological innovation uptake that would spur public sector transparency and sustainability. The intersections of these areas have not received full academic consideration and appear to be under‐explored. In addition to a review of the existing literature on these topics, this study applies extensive reliance on existing metrics and indexes, including those developed by the World Bank and Transparency International. By accentuating relevant and recent findings, the results of this study can be used for a better conceptualization of national or regional growth and development strategies based on the nexus between corruption and e‐government advances among developing and transition countries.

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E-Administration as a Way of Increasing the Managerial Capacity in Public Sector

Cited by 2 publications

References 3 publications

E-Administration Usage for Service Delivery in Universities: Highlights of Selected Survey Findings

E-Administration Usage for Service Delivery in Universities: Highlights of Selected Survey Findings

Public sector digitalization, corruption, and sustainability in the developing world: A scoping review

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