Dynamic capabilities and ICT utilization in public organizations: An Empirical testing in local government

Πρωτόγερου, Αιμιλία; Caloghirou, Yannis

doi:10.1016/j.lrp.2022.102251

Cited by 12 publications

(14 citation statements)

References 107 publications

Supporting

Mentioning

Contrasting

Order By: Relevance

“…These references illustrate the potential of AI in facilitating government organizations’ exploitation of both internal and external resources to pursue ambidextrous strategies. The selection and provision of services and solutions are contingent upon their type and value (Ahmed et al , 2019; Mikalef et al , 2021a, 2021b; Panagiotopoulos et al , 2023). Moreover, this study reveals that the presence of OC, which exhibits a direct association with an organization’s AIC, results in enhanced OP.…”

Section: Discussionmentioning

confidence: 99%

“…The present advancement of AI-driven tools and platforms offers a framework for the creation of agile public services (Mikalef et al , 2022; Ruvalcaba-Gomez, 2023). Government entities leverage their valuable resources and expertise to cultivate DC (Panagiotopoulos et al , 2023). DC play a vital role in complementing AIC in advancing sustainability goals and enabling the circular economy.…”

Section: Literature Reviewmentioning

confidence: 99%

“…The relationships between organizations and stakeholders are contingent upon the use of various organizational resources to generate value for public service delivery (Mikalef et al , 2021a, 2021b; 2019). Government organizations establish and sustain connections with their stakeholders by leveraging both internal factors, such as the expertise of government personnel, and external factors, such as forming alliances with other parties (Panagiotopoulos et al , 2023). Bharadwaj (2000) emphasized the significance of technological resources and capacities, which are derived from other tangible resources within organizations.…”

Section: Literature Reviewmentioning

confidence: 99%

“…Bharadwaj (2000) emphasized the significance of technological resources and capacities, which are derived from other tangible resources within organizations. The use of AIC allows government organizations to effectively analyze the diverse preferences of stakeholders and effectively manage their relationships (Panagiotopoulos et al , 2023; Wirtz et al , 2023). Following Mikalef and Gupta (2021, p. 2), this study defined AI capability as “the ability of a firm to select, orchestrate, and leverage its AI-specific resources,” implying that organizations with AI capability can leverage various AI technologies and create value from their use (Bharadwaj, 2000).…”

Section: Literature Reviewmentioning

confidence: 99%

“…The scholarly literature has examined the impact of AI on the performance of organizations (Mikalef et al , 2023; Panagiotopoulos et al , 2023; Wirtz et al , 2023). However, despite the existence of significant arguments regarding the potential benefits of AI for government organizations, there is a scarcity of empirical research to substantiate these claims.…”

Section: Literature Reviewmentioning

confidence: 99%

See 4 more Smart Citations

Artificial intelligence capabilities, dynamic capabilities and organizational creativity: contributing factors to the United Arab Emirates Government’s organizational performance

Almheiri,

Ahmad,

Abu Bakar

et al. 2024

JM2

View full text Add to dashboard Cite

Purpose This study aims to assess the effectiveness of a scale measuring artificial intelligence capabilities by using the resource-based theory. It seeks to examine the impact of these capabilities on the organizational-level resources of dynamic capabilities and organizational creativity, ultimately influencing the overall performance of government organizations. Design/methodology/approach The calibration of artificial intelligence capabilities scale was conducted using a combination of qualitative and quantitative analysis tools. A set of 26 initial items was formed in the qualitative study. In the quantitative study, self-reported data obtained from 344 public managers was used for the purposes of refining and validating the scale. Hypothesis testing is carried out to examine the relationship between theoretical constructs for the purpose of nomological testing. Findings Results provide empirical evidence that the presence of artificial intelligence capabilities positively and significantly impacts dynamic capabilities, organizational creativity and performance. Dynamic capabilities also found to partially mediate artificial intelligence capabilities relationship with organizational creativity and performance, and organizational creativity partially mediates dynamic capabilities – organizational creativity link. Practical implications The application of artificial intelligence holds promise for improving decision-making and problem-solving processes, thereby increasing the perceived value of public service. This can be achieved through the implementation of regulatory frameworks that serve as a blueprint for enhancing value and performance. Originality/value There are a limited number of studies on artificial intelligence capabilities conducted in the government sector, and these studies often present conflicting and inconclusive findings. Moreover, these studies indicate literature has not adequately explored the significance of organizational-level complementarity resources in facilitating the development of unique capabilities within government organizations. This paper presents a framework that can be used by government organizations to assess their artificial intelligence capabilities-organizational performance relation, drawing on the resource-based theory.

show abstract

Section: Discussionmentioning

confidence: 99%

Section: Literature Reviewmentioning

confidence: 99%

Section: Literature Reviewmentioning

confidence: 99%

Section: Literature Reviewmentioning

confidence: 99%

Section: Literature Reviewmentioning

confidence: 99%

See 3 more Smart Citations

Artificial intelligence capabilities, dynamic capabilities and organizational creativity: contributing factors to the United Arab Emirates Government’s organizational performance

Almheiri,

Ahmad,

Abu Bakar

et al. 2024

JM2

View full text Add to dashboard Cite

show abstract

Circular economy practices and environmental performance: Analysing the role of big data analytics capability and responsible research and innovation

Sahoo

Upadhyay

2023

Bus Strat Env

View full text Add to dashboard Cite

This study employs dynamic capability view theory to comprehend the interplay between big data analytics capability (BDAC), responsible research and innovation (RRI) and circular economy practices (CEPs) as an execution strategy for improving environmental performance. The study uses partial least square structural equation modelling to analyse primary survey data collected from 326 manufacturers. The results indicate that BDAC, RRI and CEPs favourably affect environmental performance. Notably, RRI emerges as the most influential factor among the three. Furthermore, the findings suggest that implementing CEPs serves as a partial mediator for the influence of BDAC and RRI on environmental performance. Surprisingly, the study finds that the moderating impact of resource commitment is not statistically significant in any of the three pairwise interactions involving BDAC, RRI and CEPs with respect to environmental performance. The results have various intriguing implications for how manufacturers can enhance their circular economy strategies to achieve better environmental performance, representing a noteworthy contribution to the foundational theory of the dynamic capability view. Finally, these findings also provide valuable insights to managers, enabling a deeper understanding of the determinants that contribute to deploying CEPs and improving environmental performance within a manufacturing setting.

show abstract

Preparing Future Leaders: Communication Skills and Leadership Development for E-Government and ICT Reforms

Setianingsih,

Wulan,

Lestari

2024

Lecture Notes in Networks and Systems

View full text Add to dashboard Cite

Dynamic capabilities and ICT utilization in public organizations: An Empirical testing in local government

Cited by 12 publications

References 107 publications

Artificial intelligence capabilities, dynamic capabilities and organizational creativity: contributing factors to the United Arab Emirates Government’s organizational performance

Artificial intelligence capabilities, dynamic capabilities and organizational creativity: contributing factors to the United Arab Emirates Government’s organizational performance

Circular economy practices and environmental performance: Analysing the role of big data analytics capability and responsible research and innovation

Preparing Future Leaders: Communication Skills and Leadership Development for E-Government and ICT Reforms

Contact Info

Product

Resources

About