“…This framework contributes an alternative theoretical lens to evaluate insiders’ trustworthiness and detect behavioral changes before the occurrence of an anomaly that impacts the operations of an organization. To summarize, new perspectives on trustworthiness attribution can: - Provide early warning insights of insider anomalous activity from socio‐psychological perspectives (e.g., Wall, ).
- Utilize humans’ distributed metacognitive abilities (Schwarz, ; Smith & Schwarz, ) to correlate complex observations in order to sense and filter subtle cues of a focal actor's trustworthiness in group communication (e.g., Ho & Benbasat, ).
- Incorporate collective group intelligence to process dynamic social interaction and communication rather than focusing on individual activities (e.g., Ho et al, ).
- Correlate observations and data collected from social media and computer‐mediated communication environments (e.g., Ho, Hancock, Booth, & Liu, ).
- Accommodate a panoramic view of the dynamics of insider activities (e.g., Ho & Warkentin, ).
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