Drivers of the consumers’ intention to use repair services, repair networks and to self-repair

Fachbach, Ines; Lechner, Gernot; Reimann, Marc

doi:10.1016/j.jclepro.2022.130969

Cited by 22 publications

(11 citation statements)

References 54 publications

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“…Women and people with low income would be more prone to repair if they knew someone in their own network who could do it for them (Laitala et al, 2021). Yet, another study did not find gender-related differences regarding DIY repair difficulty (Fachbach et al, 2022). Then, men seem more prone to lack trust in professional repair services, while women are more likely to use these professional services.…”

Section: Repairmentioning

confidence: 88%

“…When profiling people who engage in repair, whether professional or in do it yourself (DIY), we notice that there are components regarding age and economic factors. Older people are more inclined to repair (Fachbach et al, 2022), which might be related to different values regarding consumption, i.e., preferring to extend the lifespan rather than resort to overconsumption. One study sees no significant results concerning the impact of income and education on the repair intention (Fachbach et al, 2022).…”

Section: Repairmentioning

confidence: 99%

“…Older people are more inclined to repair (Fachbach et al, 2022), which might be related to different values regarding consumption, i.e., preferring to extend the lifespan rather than resort to overconsumption. One study sees no significant results concerning the impact of income and education on the repair intention (Fachbach et al, 2022). Another study on the repair of household appliances, mobile phones, and clothing, found that having lower income might be a characteristic of those who repair since they have fewer resources to purchase new products (Laitala et al, 2021).…”

Section: Repairmentioning

confidence: 99%

Section: Motivations and Demotivationsmentioning

confidence: 99%

“…Consumers are motivated to repair because of environmental concerns to avoid waste generation by increasing the product lifespan (van den Berge et al, 2023;Fachbach et al, 2022;Rogers et al, 2021). Yet, another reason is to save money they would spend on a new product (Bovea et al, 2018;Fachbach et al, 2022;Rogers et al, 2021), especially when it comes to a low cost of repair for an expensive product (Bovea et al, 2018;Laitala et al, 2021;Terzioğlu, 2021). Last but not least, people tend to repair when they are emotionally attached to the object (Laitala et al, 2021), which can be related to the consumer's fear of losing memories connected with the product (Ackermann et al, 2018).…”

Section: Motivations and Demotivationsmentioning

confidence: 99%

See 4 more Smart Citations

Consumer behaviour in the context of circular economy: a systematic literature review

Rohsig Lopez,

Legardeur

2024

Proc. Des. Soc.

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Circular business models (CBMs) focus on cycling, extending, intensifying, and/or dematerialising material and energy loops to reduce resource inputs and waste and emission leakage. We aim to explore consumer behaviour in circular economy through a systematic literature review to determine barriers and motivators to implementing CBMs, analysing twenty-eight articles. We identified internal motivations, such as economic and environmental concerns; and external factors facilitating engagement with circularity, such as better awareness, and products with design for circularity.

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Section: Repairmentioning

confidence: 88%

Section: Repairmentioning

confidence: 99%

Section: Repairmentioning

confidence: 99%

Section: Motivations and Demotivationsmentioning

confidence: 99%

Section: Motivations and Demotivationsmentioning

confidence: 99%

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Consumer behaviour in the context of circular economy: a systematic literature review

Rohsig Lopez,

Legardeur

2024

Proc. Des. Soc.

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Exploring circular consumption: Circular attitudes and their influence on consumer behavior across the product lifecycle

Testa,

Marullo,

Gusmerotti

et al. 2024

Bus Strat Env

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This study explores the dynamic and multidimensional domain of circular consumption, emphasizing the relevance of a lifecycle perspective in understanding consumer behaviors within the circular economy. Moving beyond prior research that predominantly focused on specific actions such as recycling or purchasing second‐hand products, we advocate for a more comprehensive understanding of consumer choices throughout a product's lifecycle. Drawing on attitudes theory, we employ item response theory (IRT) models to unveil latent attitudes reflecting diverse circular consumer behaviors. These attitudes, inferred from manifested actions across different product lifecycle stages, include environmental‐centric, resource‐centric, and societal‐centric circular attitudes. The study involves a representative sample of 5,124 respondents across five European countries. Our findings underscore the complexity of consumer motivations in the circular economy, revealing distinct links between circular attitudes and behaviors. This research contributes to a nuanced understanding of circular consumption, emphasizing the importance of a lifecycle approach, and driving the development of robust measurement scales for circular consumer actions.

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The Role of Independent Repair in a Circular and Regenerative Economy

van der Velden,

Maitre-Ekern,

Wanja

2023

Circ.Econ.Sust.

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The focus on the transition to a circular economy has contributed to a growing research interest in repair. This paper investigates the role of independent repair, which consists of individuals, organisations, or businesses engaged in the repair of products without formal authorisation of the brand owners of these products. Repair—and independent repair in particular—is critical in achieving a paradigm shift that is anchored in regenerative sustainability. Especially in the electrical and electronics equipment sector, independent repair is challenged by difficult or expensive access to spare parts and repair information. This paper focuses on the independent electronics repair sector in Oslo. We implemented twenty-five semi-structured interviews with repairers working in commercial independent repair shops, focusing on challenges and opportunities in independent repair. They repaired a wide variety of products: mobile phones, desktop computers, laptops, tablets, cameras, printers, e-mobility batteries, remote-controlled cars, drones, and white goods. The thematic analysis of the interviews revealed three main findings. The independent repair sector employs different business models and strategies to tackle the challenges related to accessing affordable and quality spare parts. Secondly, independent repair fills the gap between expensive authorised repair, mostly covered by warranty or insurance, and discarding a broken product. Thirdly, independent repair has contributed to a circular spare part economy, both locally and on a global level. In the discussion, we address how repair can be understood as a regenerative practice, as well as how policy and regulation of repair, both on an EU and national level, supports or undermines independent repair.

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Drivers of the consumers’ intention to use repair services, repair networks and to self-repair

Cited by 22 publications

References 54 publications

Consumer behaviour in the context of circular economy: a systematic literature review

Consumer behaviour in the context of circular economy: a systematic literature review

Exploring circular consumption: Circular attitudes and their influence on consumer behavior across the product lifecycle

The Role of Independent Repair in a Circular and Regenerative Economy

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