Driver Management and Service Delivery: Insights within State-Owned Enterprises in Zimbabwe

Institutional dynamics and road accidents in the road haulage sector: the moderating role of information communication technology

“…Driver training refers to the process of educating and instructing drivers on how to operate motor vehicles safely and responsibly (Chiparo et al. , 2022).…”

“…This involves various activities aimed at ensuring the safety, efficiency and compliance of drivers while they are on the road. Driver management is essential for organizations that rely on transportation services and want to maintain high standards of safety and performance (Chiparo et al. , 2022).…”

“…Driver training refers to the process of educating and instructing drivers on how to operate motor vehicles safely and responsibly (Chiparo et al, 2022). The goal of driver training is to develop the knowledge, skills and attitudes necessary for drivers to become competent, confident and law-abiding.…”

“…, 2018; Tob-Ogu et al. , 2018; Chatti, 2020; Chiparo et al. , 2022), but the moderating role of ICT in the relationship between institutional dynamics and road accidents has not been addressed.…”

“…Although the causes of road accidents are well documented in the existing literature, a distinct void exists regarding the extent to which institutional dynamics influence road accidents, particularly for firms in the road haulage sector. Extant literature has examined the use of information and communication technology (ICT) in the road haulage sector (Wang et al, 2015;Muchaendepi et al, 2018;Tob-Ogu et al, 2018;Chatti, 2020;Chiparo et al, 2022), but the moderating role of ICT in the relationship between institutional dynamics and road accidents has not been addressed. This creates a yawning research gap that this study aims to address.…”