1996
DOI: 10.1080/01463379609369998
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Dow corning's image repair strategies in the breast implant crisis

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Cited by 104 publications
(45 citation statements)
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“…Benoit (1995a) developed a typology of image repair strategies that is reproduced in Table 4. However, because they are explicated in several places (Benoit, 1995a(Benoit, , 1995bBenoit & Anderson, 1996;Benoit & Brinson, 1994;Benoit & Hanczor, 1994;Brinson & Benoit, 1996), we do not duplicate that discussion here. defense will be considered to be instances of acclaiming (Table 2) in this analysis.…”
Section: Defendingmentioning
confidence: 88%
“…Benoit (1995a) developed a typology of image repair strategies that is reproduced in Table 4. However, because they are explicated in several places (Benoit, 1995a(Benoit, , 1995bBenoit & Anderson, 1996;Benoit & Brinson, 1994;Benoit & Hanczor, 1994;Brinson & Benoit, 1996), we do not duplicate that discussion here. defense will be considered to be instances of acclaiming (Table 2) in this analysis.…”
Section: Defendingmentioning
confidence: 88%
“…Benoit (2014) proposed five strategies for image repair, as follows: denial, evade responsibility, reduce offensiveness, corrective action, and mortification. Past studies looked into the image repair strategies enacted by politicians (Anagondahalli, 2013;Benoit, 2006;Benoit & Brinson, 1999;Fisher Liu, 2007;LenRios & Benoit, 2004), corporations (Benoit, 1995;Blaney, Benoit, & Brazeal, 2002;Brinson & Benoit, 1996;Harlow, Brantley, & Martin Harlow, 2011;King, 2006) and celebrities (Benoit, 1997a;Benoit, 1999;Brazeal, 2008;Glantz, 2010;Walsh & McAllister-Spooner, 2011). They ascertained that the main communicative acts are the same for both corporations and individuals (Benoit, 1997b) and differences reside in the fact that celebrities and companies have more resources they can invest in image repair attempts (Benoit, 1997b) as opposed to regular individuals.…”
Section: Literature Reviewmentioning
confidence: 97%
“…Such an initiative will not only increase the chances of successful clinical translation of medical progress in the domain of implants, but demonstrate professionalism and trustworthiness to (potentially) skeptical media and lay audiences. Even if the scandals that caused the critical news coverage are not directly linked to the current biomedical innovations, it is important to communicate that innovators and clinical users take concerns stemming from these scandals very seriously [23].…”
Section: Discussionmentioning
confidence: 99%