“…Hence, consumers evaluate nonprofits in a unique manner relative to how they evaluate for‐profit organizations. One particular heuristic is the proportion of funding that goes to overhead, as consumers feel that funds going directly to program expenses are put to good use, while overhead expenses are perceived as more frivolous and less worthy of funding (e.g., Caviola et al, 2014; Jegers, 2021; Portillo & Stinn, 2018). As specified by section 501(c)(3) of the Internal Revenue Code, such information is publicly available as nonprofits are required by law in the United States to provide, upon request, copies of their tax‐exemption application and their three most recent IRS Form 990 annual information returns (Internal Revenue Service, 2022; National Council of Nonprofits, 2022a).…”