Domain Ontology for Expressing Knowledge of Variants of Thermally Modified Wood Products

Application of Semantic Web Technologies for Supporting Customer Relationship Management: a Systematic Literature Review

“…Configuration Ontology (Haav and Maigre, 2018) This ontology enables the construction of distributed product configurators that use semantic configuration models and validation of integrity constraints of individual configurations.…”

“…XML 7 (Osterwalder and Pigneur, 2002), (Gottgtroy and Gottgtroy, 2003), (Jarrar et al, 2003), (Osterwalder and Pigneur, 2003), (Caliusco et al, 2004), (Smirnov et al, 2005), (Cao et al, 2011) RDF/RDFS 22 (Jarrar et al, 2003), (Caliusco et al, 2004), (Baida et al, 2005), (Damme et al, 2007), (Lee et al, 2007), (Hepp, 2008), (Cao et al, 2011), (Ardito et al, 2011), (Liang et al, 2011), (Razmerita, 2011), (Wu, 2012), (Yılmaz and Alptekin, 2013), (Hladky and Maltseva, 2013), (Hladky et al, 2014), (Thakor and Sasi, 2015), (Alfrjani et al, 2016), (Bassiliades et al, 2018), (Haav and Maigre, 2018), (Kudryavtsev et al, 2020), (Ali et al, 2020), (Fensel et al, 2020), (Blankenberg et al, 2022) OWL 31 (Caliusco et al, 2004), (Lee et al, 2007), (Goy et al, 2008), (Hepp, 2008), (Frasincar et al, 2009), , (Yan and Zha, 2010), (Picot-Clémente et al, 2010), (Cao et al, 2011),…”

“…Customized products and services 11 (Smirnov et al, 2005), (Frasincar et al, 2009), (Picot-Clémente et al, 2010), (Razmerita, 2011), (Ardito et al, 2011), (Cao et al, 2011), (Chatwin and Sam, 2013), (Deepak and Kasaraneni, 2019), (Haav and Maigre, 2018), (Pai et al, 2019), (Alaa et al, 2021) Integrated offerings across channels 5 (Baida et al, 2005), (Hepp, 2008), (Pagoropoulos et al, 2014), (Bassiliades et al, 2018), (Fensel et al, 2020) Improved ability to target profitable customers 1 (Di Martino et al, 2021) Individualized marketing messages 1 (Zailskaitė-Jakštė and Damaševičius, 2014)…”