Doing to Be: Multiple Routes to Affective Interaction

Cockton, Gilbert

doi:10.1016/j.intcom.2004.06.011

Cited by 4 publications

(4 citation statements)

References 22 publications

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“…Arenas of value discourses are related to relevant HCI practice, for example, what some have called the 'new usability' of affective factors [4] such as fun and trust. The move from office and other work systems to interaction design for the home, leisure and culture has also developed some approaches that could be incorporated into a worth-centred development framework.…”

Section: Introductionmentioning

confidence: 99%

Designing worth is worth designing

Cockton

2006

Proceedings of the 4th Nordic Conference on Human-Computer Interaction: Changing Roles

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140

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Value is a unifying concept for design. The intended value of digital artefacts provides a focus for field research, design and evaluation, as well as common ground with project sponsors, future users, and other stakeholders. The challenge lies in operationalising value to create a welldefined, well-understood and manageable development process. This requires a clear definition and strong understanding of the nature of value as a human motivator. It further requires this understanding to be transformed into methods and techniques within a development framework that supports a focus on value from the initial identification of product opportunities to the installation and operation of digital products and services. This paper revisits the logic and evolution of value-centred design, and then renames it to the near synonym of worth-centred to avoid confusion (especially 'value' vs. 'values') and distracting associations of the word 'value'. It locates worth in arenas of individual and collective discourses which scope different human perspectives on value.Finally, it relates worth to an evolving development framework.

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Section: Introductionmentioning

confidence: 99%

Designing worth is worth designing

Cockton

2006

Proceedings of the 4th Nordic Conference on Human-Computer Interaction: Changing Roles

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140

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“…Especially in the usability domain there is a growing need and interest in considering the emotional 'property' of users (Reeves and Nass, 1996;Picard, 1997;Marcus, 2003;Cockton, 2004). Traditional analysis concepts like mental models (Carroll and Olson, 1988) or users' models (Sasse, 1997) help to understand users' approaches to problem solving and interaction with machines.…”

Section: Introductionmentioning

confidence: 99%

“…While there is a huge variety of emotion models in psychology, emotion related HCI research has so far widely neglected the need of an underlying theoretical model of emotions (cf. Cockton, 2004;Muller, 2004). Recently, some researchers have realised the need for an underlying theory for properly correlating physiological data 1 with emotional states.…”

Section: Introductionmentioning

confidence: 99%

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Emotion representation and physiology assignments in digital systems

Peter

Herbon

2006

Interacting with Computers

119

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Emotions are of increasing interest to the HCI community. Within the last decade, emotion research in HCI grew from an eccentric hobby of some visionary scientists to a widely accepted field of research. A number of proof-of-concept prototypes and studies have been published, dedicated sensor systems and technology frameworks have been developed, and theoretical considerations have been made. While they all represent a very valuable contribution to this young field of research, they lack a common theoretical basis. Particularly, there exists no applicable model of emotions suitable for designing emotion-aware systems or performing HCI-related emotion studies. However, in order to become a mature discipline, emotion research in HCI needs such a rigorous footing that future work can be based on. In this paper, a suitable approach to structure and represent emotions for use in digital systems is introduced, after a detailed and critical review of widely used emotion models is given and representative study results are discussed. The proposed method meets several requirements of HCI researchers and software developers. It avoids artificial categorisation of emotions, requires no naming of emotional states, is language independent, and its implementation is straightforward. The results of an experiment based on this approach are discussed demonstrating its applicability

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Utility and Experience in the Evolution of Usability

Lindgaard¹,

Parush²

2008

Maturing Usability

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Doing to Be: Multiple Routes to Affective Interaction

Cited by 4 publications

References 22 publications

Designing worth is worth designing

Designing worth is worth designing

Emotion representation and physiology assignments in digital systems

Utility and Experience in the Evolution of Usability

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