Does your intelligence help to survive in a foreign jungle? The effects of cultural intelligence and emotional intelligence on cross-cultural adjustment

Lin, Yi Chun; Chen, Angela Shin yih; Song, Yi chen

doi:10.1016/j.ijintrel.2012.03.001

Cited by 175 publications

(197 citation statements)

References 57 publications

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“…The research findings of this study match with those of Yakunina (2012) and Lin (2012) as the students displayed similar cultural adjustment experiences despite having different countries of origin. Looking at the multidimensional adjustment process, the study covered all three aspects of the process: day to day life adjustment (what the experience is like for the student on campus), work adjustment (what the experience is like for the student in the classroom), and interaction adjustment (what the experience is like relating to other members of the college community).…”

Section: Research Findings and The Theoretical Frameworksupporting

confidence: 79%

“…The studies also attempt to determine if international student adjustment to a college campus is determined not by where a student is from, but rather by the personality of the individual student. Studies by Yakunina (2012) and Lin (2012) attempted to push cultural adjustment theory studies that focus on international students in this direction, going beyond where a student is from or where they have chosen to study. Their research has shown that regardless of where a student is from, students with both a desire to learn more about other cultures and with a greater understanding of cultural norms are more likely to have a smooth adjustment to a college campus in a foreign country than those who are not.…”

Section: Theoretical Frameworkmentioning

confidence: 99%

“…Studies by Yakunina (2012) and Lin (2012) examined cultural adjustment by focusing specifically on the cultural adjustment of international students.…”

Section: Research Findings and The Theoretical Frameworkmentioning

confidence: 99%

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International student adjustment : does the size of the population dictate the experience?

Dinovelli¹

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Section: Research Findings and The Theoretical Frameworksupporting

confidence: 79%

Section: Theoretical Frameworkmentioning

confidence: 99%

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International student adjustment : does the size of the population dictate the experience?

Dinovelli¹

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“…Those involved in the tourism industry face various cultures on a daily basis and thus should match themselves to various circumstances. Statistics indicate that cultural misunderstanding less influences the people who are aware of cultural issues (Lin et al, 2012). Knowing about cultural differences plays an importance role for tour leaders who are in constant contact with foreign tourists.…”

Section: Introductionmentioning

confidence: 99%

“…For instance, in an unfamiliar environment, people experience challenges with regard to adjusting to a new culture, interaction and communication with the host community, language use, religion, politics, etc., frequently. Because of these obstacles, different intercultural misunderstandings and conflicts appear, specifically because of the lack of cultural and emotional understanding of differences (Lin et al, 2012).…”

Section: Introductionmentioning

confidence: 99%

A study on relationship between cultural intelligence and cross-cultural adjustment in tour management

Karroubi¹,

Hadinejad²,

Mahmoudzadeh³

2014

10.5267/j.msl

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The purpose of the present study was to examine the effects of cultural intelligence (CQ) and emotional intelligence (EI) on a tour leader's adjustment in a different cultural environment. Data were collected from 330 outgoing tour leaders in Tehran, Iran. The construct validity was confirmed by using confirmatory factor analysis. The data were analyzed using correlation analysis and path analysis to test the effect of CQ on crosscultural adjustment, and the moderating effect of EI on the relationship between CQ and cross-cultural adjustment. The results showed that CQ had a positive effect on crosscultural adjustment. In addition, we found that CQ had a positive effect on EI. The findings of the research showed that emotional intelligence in not significantly the mediator variable. Emotional intelligence has a positive and significant effect on cross-cultural adjustment. The findings of this study contribute to the body of knowledge in the field of CQ and crosscultural research, and it provides practical implications for individuals seeking to improve their cross-cultural effectiveness, enhancing their cultural intelligence and emotional intelligence, specifically in tourism industry.

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Assessing Intercultural Competence in Higher Education: Existing Research and Future Directions

Griffith

Wolfeld

Armon

et al. 2016

ETS Research Report Series

112

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The modern wave of globalization has created a demand for increased intercultural competence (ICC) in college graduates who will soon enter the 21st‐century workforce. Despite the wide attention to the concepts and assessment of ICC, few assessments meet the standards for a next‐generation assessment in areas of construct clarity, innovative item types, response processes, and validity evidence. The objectives of this report are to identify current conceptualizations of ICC, review existing assessments and their validity evidence, propose a new framework for a next‐generation ICC assessment, and discuss key assessment considerations. To summarize, we found the current state of the literature to be murky in terms of the clarity of the ICC construct. Definitions of the construct vary considerably as to whether it is a trait, skill, or performance outcome. In addition, current measurements of ICC overly rely on self‐report methods, which have a number of flaws that result in less than optimal assessment. In this paper, we propose a new framework based on a model of the social thinking process developed by Grossman and colleagues that describes the knowledge, skills, and abilities that promote success in complex social situations. From this social process model, as well as Earley and Peterson's definition of ICC (a person's capability to gather, interpret, and act upon these radically different cues to function effectively across cultural settings or in a multicultural situation), three stages are developed: approach, analyze, and act. Guided by this framework, we discuss assessment considerations such as innovative task types and multiple response formats to help translate the framework to an assessment of ICC.

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Does your intelligence help to survive in a foreign jungle? The effects of cultural intelligence and emotional intelligence on cross-cultural adjustment

Cited by 175 publications

References 57 publications

International student adjustment : does the size of the population dictate the experience?

International student adjustment : does the size of the population dictate the experience?

A study on relationship between cultural intelligence and cross-cultural adjustment in tour management

Assessing Intercultural Competence in Higher Education: Existing Research and Future Directions

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